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MEDICAL RECORDS CLERK

OrthoAlliance
United Statesfull_timeVerifiedPosted 25 Sept 2025

About the role

Position Responsibilities/Standards:

 

General

  • Attend department, clinic or company meetings as required
  • Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
  • Consistently work in a positive and cooperative manner with fellow staff members.
  • Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
  • Attend required annual in-service programs.
  • Demonstrate knowledge and understanding of all company policies and procedures.

 

 

 

 

 

Specific Duties

  • Run assigned reports and prepare clinic for needed physicians.  This involves checking the need to update registration paperwork for each scheduled patient and printing off any needed documents.
  • Take/distribute documents that we have received from outside sources, such as referrals, to the staff so they are available in time for the patient’s appointment.
  • Scan into ICS all medical papers so they are available for Path Forward to index.
  • Distribute lab results and prescription refills to staff that are received by fax and mail.
  • Sort and distribute mail daily.
  • Answer phones.
  • Assures all urgent issues are handled before the end of the business day.  Escalate issues to needed manager as situation requires.
  • Assist with medical records requests received from medical offices.
  • Process outside storage requests in a timely manner.
  • Performs other tasks as required by management.

 

 

Education/Experience Required:

  • Must be high school graduate or equivalent.

 

 

Physical Requirements:

Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.  Must be able to climb, pull, push and kneel.  Maximum unassisted lift = 25 lbs.  Average lift less than 10 lbs. 

 

 

Work Environment:

This position requires employees to work in close quarters, tight spaces, and on their feet for extended periods of time.

 

 

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Company

OrthoAlliance

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