Medical Director, Urgent Care Center (MSUS UCC) - Physician - Mount Sinai-Union Square; New York, NY

The Department of Emergency Medicine seeks a Medical Director to lead the Mount Sinai-Union Square Urgent Care Center (MSUS UCC). 

This role supports the implementation of medical and clinical policies, services and procedures within the MSUS UCC, and they will partner with both site and system leadership to optimize the clinical, operational and financial performance of the practice. The scope of oversight of this role will also include the New York Eye & Ear Urgent Care Center upon its opening.

The Medical Director develops short- and long-term plans for on-going improvement of the clinical, operational, and administrative quality of the practice. This role will include a clinical time commitment in the MSUS UCC, as well as the NYEE UCC upon its opening. Ultimately, the expectation will be that a minimum of 0.5 clinical FTE (or 750 hours annually) will be clinical time in the urgent care centers. The Medical Director will report dually to the Regional Medical Director, Downtown as well as the Vice Chair of Clinical Operations in the Department of Emergency Medicine.

Position Qualifications:

• Medical Degree from an Accredited University
• Current New York State medical license
• Board-certified in Emergency Medicine
• Clinical administrative experience preferred
• Committed to Mount Sinai and the communities we serve
• A strong work ethic and desire to participate in a team-oriented, performance-driven health system

Position requirements:

Communication

• Attend recurring Medical Director meetings and system meetings as needed 
• Meet weekly with Triad leads - Practice Manager/Administrator and Nurse Manager
• Conduct monthly agenda-driven Provider meetings 
• Attend recurring staff meetings, participate in creating agenda for staff meetings, work with practice manager and nurse manager to develop agenda and review data prior to meeting
  • Defines and implements organizational asks/agenda from the site/health system

Clinical and Quality Improvement

• In a triad  partnership model with nursing and the Administrative Manager develops and implements clinical and other quality improvement initiatives
• Lead all case investigations requiring inquiry of clinical care (e.g. debriefings and RCAs)
• Reviews universal Ambulatory quality measures such as (PRESS-GANEY, Infection Prevention, Emergency Response)
• Ensures regulatory compliance – Joint Commission readiness
• Supports Regional Medical Director to address patient concerns regarding clinical care or provider communication
• Develops and implements practice-based specific quality measures to report out to QSAG regularly
• Respond to patient complaints and serve as the main liaison with the office of patient relations for the practice
• Supports evidence based clinical care

Evaluations

• Perform Annual Faculty Evaluations and bi-annual OPPE for physicians on site 
• Meet with underperforming providers to develop, document and implement performance improvement plan 
• Participate in staff performance appraisals

Mentorship

• Meet weekly 1:1 with new physicians to conduct chart review for appropriate clinical decision making, documentation and coding for initial 3 months of employment 
• Provide education, training and support to all physicians on site

Finance and Operations

• Along with the Practice Manager/Admin Director provide financial and operational oversight for the practice 
• Review monthly financial performance and address variance to budget

Salary Disclosure Information:
We have an excellent, highly competitive benefits package with salary ranging from $375K to $425K depending on experience and qualifications. Mount Sinai Health System provides a salary range to comply with the New York City law on Salary Transparency in Job Advertisements. Actual salaries depend on a variety of factors, including experience, specialties, historical productivity, historical collections, and hospital/community need. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. The salary range listed is for full-time employment and does not include bonuses or incentive compensation or benefits. 

Please specify the Job Title of interest, Job Site, and send CV with Cover Letter to:

Alex Cano
Executive Director Physician Recruitment
Mount Sinai Health System
Alex.cano@mountsinai.org

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