Cash Services Generalist/Senior/Assistant (2nd Shift)

Company

Federal Reserve Bank of Philadelphia

Job Description Summary
The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

The job description below is a multi-grade job posting. Candidates who have a lower level of experience, education, or qualifications may also be considered.

You will work full-time on site in Philadelphia, PA. reporting to the Cash Supervisor. You will follow a strict set of defined rules and regulations, to receive, payout, and process currency in a high-volume production environment under general supervision. This senior position requires employee to possess comprehensive knowledge of applicable controls and procedures. Cash handling, warehouse, or manufacturing experience is a requirement for this position.

Good communications skills are a must for this position as it will require communications to team, field engineers, and management daily. This position also requires the ability to coach experienced team members and to provide on the job training for less experience and new employees.

This position is for the 2nd shift: 

Monday-Thursday, arrival at 5:45 PM for a 6:00 PM start, until approximately 5:00 AM, with the Thursday shift ending Friday morning. Flexibility is needed for potential overtime and end of shift settlement. Initial training for this position will also be conducted on 2nd shift.

What You Will Do:

• Ensure that all daily processing activities are accomplished in an accurate, efficient, and detailed manner.
• Ensure team documents are accurate by reviewing and correcting exceptions as needed.
• Maximize production of team by ensuring established workflows are followed.
• Maintain processing area organization before and during processing to ensure daily tasks are completed timely.
• Assist team members with work duties as needed.
• Provide guidance to team members with proper procedures and how to address processing challenges that occur as needed.
• Take on lead role within team in identifying and resolving processing and end of day settlement issues as they occur.
• Collaborate with management and field engineers to resolve technical issues as needed.
• Accept and verify deposits of currency and coin from armored carriers.
• Store currency and coin to vaults to await processing.
• Operate high-speed processing equipment.
• Perform internal transfers as needed.
• Fill currency orders for pay-out to designated carriers.
• Perform as a witness for currency destruction.
• Enter data into the automated settlement system for all transactions.
• Provide job training for new employees.
• Open and close vault doors.
• Verify contaminated currency for authenticity.
• Destroy contaminated and unfit currency.
• Perform other related duties as assigned.
• Perform physical inventory of holdings and prepare financial settlements daily.
• Perform end of shift area inspections to ensure all valuables are properly secured.
• Cross train for functions outside of assigned areas.
• Travel to assist other Federal Reserve districts as needed.
• Assist with ordering supplies needed for the operations.

What you Will Have:

Knowledge:

• Demonstrate coaching and training abilities.
• Demonstrate proficiency in mathematics.
• Have relevant cash handling experience.
• Comprehensive understanding of FRS valuable handling procedures.
• Effective communication and critical thinking skills.
• Ability to operate pallet jack and forklift equipment.

Education and Experience:

• High School diploma preferred and/or equivalent work experience.
• Minimum five years’ work experience in similar capacity.

Other Requirements:

• Confined to a specific secure work area.
• Accountable for large amounts of currency and coin.
• There will be extensive periods of standing, lifting, and bending on hard floor surface and walking long distances.
• Wear uniform smock when in secured areas.
• Safety shoes are required for specific functions.
• Required to exceed a minimum production standard in assigned division of Cash.
• Must be able to work overtime.

Physical Requirements:

• Abil