Executive Director - IT PMO & Governance

Job Description

The IT Exec Director PMO and Governance is a key role within Information Technology at Wynn Resorts North America. Our success and strategic growth initiatives drive our aggressive IT agenda. The IT Exec Director PMO and Governance will lead define, develop, optimize, and govern the processes and tools for the IT Program Management Office. This role works closely with the IT Leadership Team, IT delivery teams, Key business leaders, and with Finance to enable of best practices within the IT PMO, including in budget management. The IT Exec Director PMO and Governance will ensure compliance to annual IT project portfolio planning, annual operating planning / budgeting, and ensure all projects are managed consistently, reliably, and transparently across all IT workstreams. This role will report to the CIO, Wynn Resorts North America, with governance responsibilities across all areas of IT.

Ways you will make a difference

IT PMO Management

• Drive portfolio and project management best practices to streamline and advance existing PMO processes.
• Facilitate portfolio level prioritization to ensure projects are fully defined with well-articulated business value propositions.
• Develop, implement, optimize, and govern PMO processes, dashboards, templates, policies, and metrics to drive optimal delivery of the IT Project Portfolio.
• Drive transparency across IT project teams; leverage technology where possible to reduce administrative tasks.
• Monitor compliance of project teams to PMO policies and standards.
• Provide IT leaders with the information needed to assess and prioritize projects with the highest potential value, impact, and/or strategic alignment.
• Influence project delivery teams to clarify business priorities, or opportunities and assist with communicating delivery challenges and project risks.
• Prepare IT Portfolio Reviews and establish KPIs to assess the health and velocity of the IT portfolio and delivery.
• Integrate capacity management as part of project approval processes.
• Escalate to IT leadership issues that threaten the successful delivery of the portfolio.
• Ensure IT PMO processes align to project delivery methodologies (i.e., waterfall, agile, scrum, etc.)
• Delivery Excellence
• Provide onboarding and continuous learning opportunities to the IT delivery teams; Hold project teams accountable to following standards.
• Effectively communicate portfolio status of portfolio across various stages of their life cycle.
• Ensure project teams are in place (both internal and external) to deliver technology-based solutions.
• Manage issues and escalate as necessary when projects within the portfolio are at risk in terms of scope, timelines, and budgets.
• Maintain a thorough understanding of the existing IT application portfolio to challenge the business and IT teams to utilize our existing technology investments before investing in new solutions.
• Work with the Infrastructure and Service Delivery and the CAB processe to ensure all applications at Wynn Resorts North America have established change control standards and follow change control processes; Be a leader in the IT organization by following standard ITIL project change control processes.
• Establish project close out processes to ensure new applications are correctly documented in Wynn Resorts North America Application Portfolio, Disaster Recovery, and Financial Capital processes.

Financial Management and Value Delivery

• Manage the monthly financial tracking for the IT Capital portfolio, and partner with FP&A to align on monthly actuals vs forecast.
• Hold project teams compliant to accurate budget and spend management each month. Ensure visibility to the IT Leadership Team.
• Leverage experiences and best practices, to educate and advise project teams on business case / value development.
• Proactively manage and escalate as necessary situations where projects and/or our external partners are not delivering on their commitments.
• Manage and Support the IT leadership team with Annual Opex and Capital planning.

Skills that will make you successful

• Dynamic and enthusiastic personality combining flexibility and creativity
• Strong communicator with the ability to take complex concepts / statuses and translate into digestible formats tailored to the audience
• Proven experience developing project plans and leading projects to completion.
• Proven ability to build and maintain successful relationships across IT leaders, Finance personnel and the wider IT community.
• Creates a climate in which people want to do their best; can motivate up and down in the organization to drive change and process improvements
• Ability to prioritize and execute tasks in a fast-moving environment and make