Center Executive Director - West Roxbury

Department: Center Staff

Employment Type: Full Time

Location: Parkway YMCA

Compensation: $96,000 - $120,000 / year

Description

Center Executive Director  Under the direction of the Vice President of Operations, the Center Executive Director at the Parkway Community YMCA will lead, coach and hold others accountable to creating a transformative Y Experience.  The Center Executive Director must possess strong leadership acumen to inspire staff, volunteers, partners and community members to support the Y mission. The Center Executive must be a subject matter expert and innovator in the core business and programs of the Y.
 
 The Center Executive Director will be the lead in their Center to ensure the successful execution of the YMCA of Greater Boston’s strategic imperatives to be a charity, partner, and employer of choice for years to come. Innovation will be a key area of growth for the Executive Director, and the Operations Director they supervise, through mastering, demonstrating and coaching others in Design Thinking.
 
  Outcomes and position expectations for their Center:
 

• Successful Strategic Plan metrics, Net-Promoter Scores and Objectives and Key Results (OKRs).
• The Center Executive will be seen as a subject matter expert and an innovator in the core business and programs of the YMCA: membership, health and wellness, aquatics, sports, family programming and any additional Center specific programs.
• Operating practices and systems are in place and consistently implemented for
    
  • Membership growth & retention
  •  Program enrollment and growth.
  •  Facility cleanliness
  •  Overall member experience 
• Timely action planning is in place (with effective) for operating units and/or program areas that have performance concerns.
• Annual Campaigns targets are accomplished.
• High functioning and engaged Board of Advisors.
• Is visible in the community and the Y is seen as a catalyst for positive change.
• Full-time staff have a development plan and are making progress toward their goals.
• Identification of development opportunities for their direct reports and high potential leaders.
• Center staff achieve (at minimum) metric targets and produce meaningful qualitative results. This includes net-promoter scores and OKRs. 
• A collaborative and strong working relationship between Center operations and child development.

Key Responsibilities

Responsibilities:
 

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Center Executive is the chief leader in driving the Y Experience in their Center and community.  The Center Executive Director will create a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors and stimulates growth and innovation.
 

The Center Executive will ensure success in the following areas of responsibility to support a strong Y Experience:
 
 

• Performance Achievement – Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Conducts quarterly connections with direct reports to ensure progress with OKRs, ability to work well with others and discuss career development.                               
• Fiscal management - Develops an annual budget according to association guidelines and ensures successful execution of the plan. Works with all direct reports to identify growth opportunities, forecasting on a monthly basis, and correct financial deficiencies on a timely basis.
• Membership and Program Enrollment, Growth and Experience - Drives membership and program enrollment and growth while ensuring a high-quality and transformative Y Experience as demonstrated by net-promoter scores and other experience metrics.
• Board development - Recruits, develops and maintains a highly effective Board of Advisors, following the bi-laws of the YMCA of Greater Boston. Supports the board chair in facilitating an engaging and productive board meeting experience.
• Financial development and Fundraising - Drives successful fund raising and financial development, working with the association financial development team, to meet quarterly and annual goals. Ensures strong board and volunteer leadership and participation.
• Community engagement - Enhances t