Manager, Digital Media

Job Title

Manager, Digital Media

Are you the next Manager, Digital Media we are looking for?

In this role, you'll:

• Assist the team with communication to at risk clients through calls and emails and occasional face to face meetings, presentation of overall results, discussing strategic options for the campaigns and overall relationship management of the accounts. 
• Manage the workflow and workload to ensure SLAs are being met by the team and there is an even balance of work. Set clear goals and objectives for the team.
• Track KPIs that the team is goaled on, ensuring frequent communication to the team with assistance to improve underperforming stats.
• Ensure best practices and processes are being followed.
• Coaching existing and new employees, fostering team engagement, positive morale, and developing the overall team. 
• Collaborate with Manager on initiatives that ensure we remain consistent in our business practices, tools and performance analysis, ultimately leading to Global Consistencies where they make sense for the business.

Education:

BA or BS Degree, preferred in related field of study, including Business Administration, Marketing, Advertising, Business Intelligence, Statistics or Finance.

Relevant Work Experience:

• 6+ years of online digital media/advertising experience, with experience in being in a client-facing role
• Deep knowledge of channels including Paid Search, Paid Social, Paid Display, Programmatic along with Google Ads, Google Analytics and Meta Ads/Meta Business Manager.
• Prior work experience in the Hospitality industry is preferred.
• Thorough understanding of direct response marketing in the digital age and media planning. 
• Detail oriented, well organized, and ability to multi-task in a results-oriented business environment.
• Project management experience is a plus. 
• Proficient in MS Office, with expertise in MS Excel and PowerPoint.

Business Understanding:

• Deep knowledge and experience working with all Digital Media platforms, with experience in the hospitality industry is a plus.
• Good understanding of market trends and hospitality KPIs, with strong focus on the interaction between those KPIs and Digital Media performance.
• Excellent oral and written communication skills.
• Able to understand the statistics & troubleshoot the data to identify the way forward.
• Need to stay updated, especially when it comes to new platform features, ways of optimizing campaigns and market trends in terms of source and destination markets demand, device contribution, and more.

Skills:

• Microsoft Office (Word, Excel, PowerPoint) + other Microsoft software (Teams, Planner, Power BI)
• Fluent in English (written and spoken)
• Out-of-the-box thinking, analytical skills, strong oral and written communication skills, ownership, eagerness to learn and share knowledge, teaching skills.
• Knowledge and experience working with ad tags, basic HTML and rich media is a plus. 

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

#LI-AM2024

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without r