Sales Enablement Analyst - Libertyville

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Location: ​Libertyville​
Department: ​Sales 

 

Sales Enablement Analyst

 

Summary

 

The Sales Enablement Analyst is responsible for the design, development, and maintenance of reports, dashboards, and other analytics through Salesforce.com in support of the Americas business units. This role supports and contributes to the field-use of sales analytics and applications (Salesforce.com and Power BI) and requires the ability to effectively communicate and train to best practices. The goal of the position is to increase sales performance by developing and streamlining reporting solutions and analytics that drive sales performance and process standardization. Hollister Incorporated is operating in a hybrid working environment.

 

The Sales Enablement Analyst is a pivotal role that creates standardization across many business units within the Americas.

 

Responsibilities

• Champion the Salesforce.com (SFDC) system and lead the standardization of reporting and field sales use for the Americas Business Units.
• Translate Hollister products strategic objectives into appropriate strategies in SFDC that optimize the commercial approach.
• Participate and promote the guideline of the best-in-class SFDC use and ensure standard use on the tool. sharing information with the Global Business Units.
• Manage various SFDC efficiency initiatives such as opportunity management, segmentation & targeting, campaign management, optimization & alignment of reports and dashboards.
• Share best practices with Global Business units to obtain maximum benefit from system.
• Create SFDC reports for the Business Units.
• Collaborate with Marketing to develop a strategic path for optimal usage of SFDC.
• In collaboration with the Finance team, create SFDC reports for the Business units, Sales teams and for Sales managers on relevant information.
• Conduct cycle review meetings using systems reporting with leadership team.
• Provide first line SFDC support to the Business Units.
• Lead the Salesforce Advocate (super-user) Group.
• Identify gaps and enhancements to the system and coordinate development plans.
• Develop training material for all functions who use the systems.
• Deliver presentations and training on SFDC and other topics at meetings as required.
• Responsible for the accurate maintenance of identified data elements required to support sales force business processes.
• Manage technical issues with SFDC by working with IT and Global system lead. Request enhancements that satisfy business requirements.
• Other duties as assigned by leadership.

 

Essential Functions of the Role

• Analytical and data skills: strong ability to analyze complex data sets and interpret trends to drive strategic decisions.
• Technical proficiency: Experience with data analysis tools and platforms, especially Excel and Salesforce.com.  Power BI preferred. 
• Communication & Collaboration: Excellent communication skills for collaborating to build key internal relationships across Business Units at all levels.
• Training and facilitation: experience in designing and delivering effective training sessions
• Resilience to champion ideas and proposals to different internal customers.
• Ability to effectively prioritize multiple demands, excellent organizational skills.
• Ability to work on own initiative, self-starter.
• Results oriented.
• An enthusiastic and reliable team player.
• Ability to travel approximately 10% of time.

 

Work Experience Requirements

• 5-8 years of experience.
• Must have experience with Salesforce.com.
• Experience with Power BI desirable
• Must have experience working across multiple layers of the organization including direct level, remote business users, and customer management personnel.

 

Education Requirements

• Bachelor’s Degree required
• Salesforc