Sr. Operations and Relationship Manager, Non-Degree Programs, Wharton Computing and Instructional Technology

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Sr. Operations and Relationship Manager, Non-Degree Programs, Wharton Computing and Instructional Technology

Job Profile Title

Information Technology Project Leader Senior

Job Description Summary

Wharton School Overview
Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year, 13,000 professionals worldwide advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse staff population representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu.

The Alfred West Jr. Learning Lab is responsible for the design, development, and delivery of custom learning tools and simulations at the Wharton School. The Learning Lab maintains a portfolio of 30+ simulations that were built in partnership with Wharton faculty and using a wide range of vendors and developer resources, the Learning Lab builds tools that enhance learning outcomes within all of our degree granting programs. Additionally, the Learning Lab partners with faculty to assist in the delivery of 3rd party tools within our classrooms. Lastly, the Learning Lab works with partners both within the school and externally to market and distribute Learning Lab-developed tools to faculty around the world.

Job Description

This position will report to the Senior Director of Learning Innovation and Collaboration and be responsible for simulation usage/support, relationship management, and exp