Executive Director, Business Capabilities and Excellence (BCE)

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Executive Director, Business Capabilities and Excellence (BCE) is a global executive leadership role serving as Head of Business Capabilities and Excellence within Worldwide Patient Safety (WWPS) and as a member of the Patient Safety Senior Leadership Team (SLT). This role also serves as Chief of Staff to the Head of Worldwide Patient Safety, playing a critical integrator role across strategy, execution, and organizational effectiveness.

BCE is a staff and enabling function that ensures the Patient Safety organization can meet its regulatory and scientific obligations today while intentionally building the capabilities required for the future. In an increasingly complex healthcare, pharmacovigilance, and regulatory landscape, this role leads the evolution of how Patient Safety operates—across people, process, data, and digital.

The Executive Director is accountable for setting the vision and strategic priorities for BCE and for translating Patient Safety strategy into measurable outcomes, sustained performance, and enterprise impact. The role leads a diverse, global organization spanning Strategy and Safety Evolution; Business Operations and Scientific Excellence; Patient Safety Project Management Office (PMO); Integration; Change, Communications and Engagement; and Patient Safety Publications. The incumbent ensures the organization is effectively structured, resourced, and continuously evolving to accelerate organizational effectiveness, transformation, and value realization.

Key Responsibilities

• Lead the development and execution of Patient Safety mission, vision, and strategic priorities to improve patient safety outcomes globally.

• Serve as a trusted strategic advisor and Chief of Staff to the Head of Worldwide Patient Safety, enabling effective operation, decision making, and execution of the PS Senior Leadership Team.

• Shape and drive Patient Safety organizational evolution, including operating model design, people and culture strategy, and capability modernization across data, digital, and analytics.

• Govern prioritization of Patient Safety investments and initiatives, ensuring resources are allocated to the highest value opportunities across transformation, process optimization, and digital enablement.

• Own and manage the Patient Safety budget, ensuring alignment with strategic priorities and delivery against financial commitments.

• Lead and develop a high performing, global BCE leadership team; accountable for strategy, planning, capability building, digital enablement, business operations, and future focused skill development.

• Provide enterprise grade change management, communications, and engagement leadership in support of Patient Safety strategy and transformation; sponsor Patient Safety engagement networks.

• Build strong, trusted partnerships with internal and external stakeholders (e.g., IT, HR, GBDS, Medical Affairs, Regulatory, enterprise transformation teams) to advance Patient Safety objectives and ensure adoption of enterprise capabilities.

• Define, mature, and measure the effectiveness of Patient Safety business capabilities, ensuring scalability, sustainability, and value realization.

• Oversee identification, evaluation, experimentation, and scaling of innovation, automation, and process redesign opportunities based on demonstrated business impact.

• Ensure Patient Safety readiness to support Digital Health initiatives and proactively shape opportunities where digital innovation can enhance patient safety and informed treatment decisions.

• Lead the Patient Safety Project Management Office, ensuring disciplined portfo