Mgr Customer Development - Costco

What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

The goal of Customer Development Manager – Costco is to be the indispensable trusted partner to our customer, driving alignment, and simplification across all three tiers. (Retailer, Supplier, & Distributor) The CDM will provide Insights & Analytics in support to our retail customers, suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth.

Primary Responsibilities

•    Create and deliver insights and recommendations using a variety of techniques and available data sources, and managing data sources to monitor the field execution of vendor programs
•    Stay informed of analytic best practices across the industry and provide effective information for assigned commodities in the pursuit to deliver sales, margin, and market development goals 
•    Demonstrated experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions Track category performance, including but not limited to: sales, profits, margins, market share
•    Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews (including the supplier's role in continuous improvement tied to product portfolio management, cost reductions, supply chain improvements, etc.) 
•    Create and deliver effective reports using POS data, Syndicated Data (Nielsen/IRI), and account specific database information to the key managers in presentation ready formats
•    Analyze appropriate supply chain to evaluate and make recommendations on supplier performance to enhance the company's inventory logistics objectives 
•    Understand and apply customer, consumer and industry insights using market research data to deliver category growth
Ensure superior client satisfaction by providing hands-on deep analytics and contribute to team problem solving 
•    Fast-paced environment and manage multiple priorities perform other job-related duties as    assigned 

Additional Primary Responsibilities

Minimum Qualifications

•    Bachelor’s Degree and experience within CPG sector; Adult Beverage preferred 
•          Understanding of National Chain Sales, Retail and Distributor operations    
•          Expertise in category management principles, syndicated data, shopper/consumer insights.  
•    High level understanding of Category Management processes and practices along with the ability to collaborate with external retail customers, key suppliers and internal teams to deliver insights and recommendations within six key domains: Macro Level, Retailer & Market, Consumer, Shopper, 4 P’s (product, price, place, and promotion) of Category Management, and Operations
•          Assertive leadership/decisions making skills and high energy level, with an aptitude for    understanding changing market dynamics and resolving complex problems
•    Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, & Household Panel.
•    Demonstrate strong foundation of business fundamentals, measurement, and business finance
•    Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities
•    Intermediate to advanced knowledge of Excel & Power Point
 

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
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