Technical Service Engineer - Automotive

Summary:

This role leads by example in delivering industry’s best customer support experience. This position works side by side with sales and utilizes technical acumen and interpersonal skill to technically sell the product, as well as creates and maintains relevant customer and industry networks. 

Hybrid Location - expected three days in office and two work from home.  

Essential Functions:

• Utilize application expertise to develop new product extensions with current technology platforms and to provide customer testing differentiated value.
• Provide product and/or application expertise, ongoing technical support, and custom testing to existing customers
• Create and maintain relevant customer and industry networks.
• Assist with the development of technical documents and provide training to fabricators, OEMs and sales engineers regarding proper and effective use of our materials (web tool concepts, white papers, etc).
• Extract information from the customer and aid in effectively network to find solutions.
• Aid in development of future technology platforms .
• Other duties as assigned.

Qualifications:

• Bachelor’s Degree in Engineering or related technical field.  May consider equivalent work experience in lieu of degree
• 4+ years of experience in research and development, new product development or application development
• Demonstrated success in selling technical solutions           
• Travel:  Up to 50%

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