Task Force / Transitions Director of Human Resources

About Us

HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

The Task Force Director of Human Resources will direct and ensure the efficient administration and management of the Human Resources function at all assigned hotels that are both currently within our portfolio as well as those that are transitioning to HEI management. This will include recruiting, training, compliance with statutory requirements and the execution of associates relations activities, in order to provide associates with the guidance, and support necessary to achieve their guest service and business objectives. Typical assignments for a Task Force Director of HR may include covering vacancies or leave of absences, onboarding new HR professionals and supporting transitions. This position will be 100% travel.

Responsibilities

• Provide assistance, guidance and counseling to the General Manager, management staff and associates at assigned hotel in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions. 
• Assists in the development, implementation and administration of all Human Resource functions, including recruitment, training and development, payroll (where applicable) and associate relations activities, relating to all hotel personnel.
• Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conduct interviews for all management positions. Ensure all other pre-selection activities are completed, including reference checks, background checks, etc. Ensure all new hires and existing associates possess proper employment eligibility verifications. 
• Ensure compliance with all Company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources. Implement new procedures and communicate verbally and in writing any new requirements. Oversee compliance with Affirmative Action Plan. 
• Direct and administer associates relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate. Monitor the associate performance appraisal programs. Analyze evaluations to ensure appraisal comments are appropriate and verify goals are measurable and achievable. Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems. 
• For transition assignments, coordinates the pre-activities of a transition to include arranging interviews with current management team, offer letters, arranging events information, coordinating materials, coordinating benefits presentation and coordinating HR training schedule. Oversees onboarding and training of payroll activities on newly acquired properties to include time system training for all managers.
• Coordinates managing all labor relations activities by administering union contracts and ensuring compliance. Responds to all grievances in writing, negotiates settlements and acts as the hotel representative at all arbitrations, where applicable.
• Performs any other job related duties as assigned.

Qualifications

• Bachelor’s Degree in Hospitality, or related field, highly preferred.
• Previous hotel experience as a Human Resources