Accounts Payable – Senior Process Associate – French – Hybrid Bucharest

<span id="requisitionDescriptionInterface.reqTitleLinkAction.row1" title="">Accounts Payable – Senior Process Associate – French – Hybrid Bucharest</span><span id="requisitionDescriptionInterface.ID1489.row1" title="">-</span><span id="requisitionDescriptionInterface.reqContestNumberValue.row1" title="">HIG022186</span><p></p><span id="requisitionDescriptionInterface.ID1511.row1" title=""><p><span lang="EN-US">Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. <span> </span>Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.<span>   </span></span></p> <p><span lang="EN-US">Inviting Applications for <b>Accounts Payable – Senior Process Associate – French – Hybrid Bucharest</b></span></p> <h2><span lang="EN-US">Responsibilities</span></h2> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Manage and resolve P2P queries in an accurate and timely manner (using E-mail and any other available tools)</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Performing online checks on daily basis and documents re-routing to Iron Mountain, if needed</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Updating manual activity trackers</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Reviewing the requests from customer setup/changes and act as per the procedures</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Root cause analysis of queries and Proactive controls for avoidance of future errors</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Vendor statement reconciliations and Sending reminders, payment advises to suppliers</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Resolution of supplier's queries, discrepancies</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Act as a supervisor for the main activities that have to be covered from a Processing point of view</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">To maintain good solid understanding of customer requirements, to share with team and to actively participate in building and maintaining successful customer relationships</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Ensure that all processes and transactions are completed accurate and on time in accordance with pre-defined controls</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Deliver a professional and consistent service to European Business Services’ customers, both internal and external, using European Business Services and clients systems and processes in line with agreed service levels</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">To carry out all reporting requirements accurately and within the specified time scales</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">To maintain processes in order to meet internal and external customer needs and to continuously strive individual and overall performance</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Understand query raised by customer</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Search for relevant Information in the system.</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Routing out of scope issues to internal teams for further resolution.</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Build case/sending e-mail and supervising them till closure</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Calling Customers for resolution.</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Embrace a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team. This may also involve multi-skilling across transaction processing teams</span></p> <h2><span lang="EN-US">Qualifications</span></h2> <p><span lang="EN-US">Minimum Qualifications:</span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Very g