Store Manager - Black & Decker Outlets - Hershey, PA

Store Manager – Black & Decker Outlet – Hershey, PA – On-site
 

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

As a Store Manager, you’ll be part of our T&O Commercial team working as an on-site employee. You’ll get to:

• Oversee all aspects of store operations, including opening and closing procedures, cash handling, inventory management, and visual merchandising. Ensure the store is clean, organized, and well-maintained.
• Manage the store's budget, including expenses, payroll, and other financial aspects. Prepare and analyze financial reports to track performance and make informed business decisions.
• Recruit, train, and develop a team of Sales Associates. Provide ongoing coaching, feedback, and performance evaluations to ensure a high level of team performance and engagement.
• Develop and implement strategies to achieve and exceed sales targets. Monitor sales performance and analyze key metrics to identify opportunities for improvement.
• Foster a customer-centric culture by ensuring that all team members deliver exceptional service. Address and resolve customer inquiries and complaints in a professional and timely manner.
• Monitor inventory levels and coordinate with the supply team to ensure adequate stock levels. Conduct regular inventory audits and manage stock replenishment.
• Collaborate with the Channel Marketing Team and Finance to implement in-store marketing initiatives and promotions to drive traffic and sales.
• Ensure compliance with company policies, procedures, and safety standards. Maintain a safe and secure environment for customers and employees.
• Build and maintain relationships with local businesses and community organizations to enhance the store's presence and reputation in the community.

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good?  In fact, you embrace it. You also have: 

• High school diploma or equivalent required; bachelor's degree in business, retail management, or a related field preferred.
• Minimum of 3-5 years of retail management experience, preferably in a similar environment.
• Experience with Shopify POS preferred
• Ability to work independently to achieve results in all categories while maintaining the day-to-day functions of the center successfully
• Excellent skills in Microsoft applications; Excel, Power Point, Word, Outlook.  SAP experience is a Plus; Proficiency using a POS system
• Possess the ability to meet and maintain daily/weekly/quarterly productivity goals without sacrificing quality;
• Ability to build, cultivate and maintain strong relationships
• Strong leadership and team management skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 50 pounds.

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re mor