Salesforce Business Analyst

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Secret

What You Will Do:

• Engage customer stakeholders to understand desired business outcomes and define success criteria

• Articulate to customer stakeholders the value of recommended solutions and approach

• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements

• Synthesize requirements to create clear and comprehensive user stories and solution design documentation

• Perform fit-gap analysis between Salesforce functionality and client requirements

• Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation,

• and other custom functionality

• Develop innovative industry accelerators and contribute to thought leadership white paper development

• Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources

• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner

• Develop a training curriculum and deliver training sessions to the solution’s end users

• Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations

What You Will Need:

• BA/BS degree

• A Minimum of FOUR (4) years of professional experience

• Minimum of ONE (1) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)

• US Citizenship is contractually required for this role

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred

• Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder

• Experience building applications with the low-code features of Salesforce Lightning Experience

• Experience with dynamic forms, advanced formulas, and validation rules

• Experience with business process definition, process mapping, and reengineering

• Experience writing Epics and user stories to capture Salesforce requirements

• Experience with data migrations to and from Salesforce

• Understanding of the key levers for B2B, B2C, hybrid business models

• Excellent written and oral communication skills

• Great teamwork and collaboration skills

• Experience with Agile or Hybrid-Agile methodology

What Would Be Nice To Have:

• Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired

• Experience with public sector clients preferred

• Demonstrable experience in at least one of the Public Sector Solutions or Omnistudio Consulting

• Degree in Business, Computer Science, or Engineering

• MBA preferred

The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Out