Sr Manager Retail Client Svcs

Summary

Senior Manager Retail Client Services

 

At our Company, we grow People, Brands, and Businesses! We are seeking a talented Senior Manager Retail Client Services to lead a team of Manager Retail Client Services to maintain and improve client specific retail conditions.  This role is the key point of contact between the retail team, Headquarter team and client team.  Ensures team is trained and accomplishes the client’s objectives.

 

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

 

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Promote the Company’s Strategic Direction and Vision on a day-to-day basis and assure compliance with all National Programs.
• Develop people through training and direct organizational and team development initiatives.
• Ensure compliance in regard to distribution, new item speed to shelf, pricing objectives, planogram conditions, display performance against features, promotional activity and POS distribution.
• Track and score retail audits, track all shipment opportunities, track and report all competitive activity.
• Attend retail meetings to communicate client objectives, general retail trainings, market condition observations and assist in sales training.
• Communicate the progress on the executable and tracking results listed and communicate all opportunities to the headquarter team/client.

Qualifications:

• Associate's Degree or equivalent experience is required
• 5+ years of experience in related field
• 3+ years of supervisory experience
• Strong functional experience in retail management
• Project management experience
• Excellent written communication and verbal communication skills

 

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary  

                                                

The Sr Manager Retail Client Services leads a team of Manager Retail Client Services to maintain and improve client specific retail conditions.  Is the key point of contact between the retail team, Headquarter team and client team.  Ensures team is trained and accomplishes the client’s objectives.

 

Essential Job Duties and Responsibilities

 

Team Performance and Development

• Outline and implement National policies and programs. 
• Promote the Company’s Strategic Direction and Vision on a day-to-day basis and assure compliance with all National Programs
• Develop people through training and direct organizational and team development initiatives. 
• Maintain operational excellence through development of a high-performing team and take proactive measures in addressing issues.

Execution

• Ensure compliance in regard to distribution, new item speed to shelf, pricing objectives, planogram conditions, display performance against features, promotional activity and POS distribution. 
• Work to resolve any noncompliance issues at retail where possible and communicate properly the unsolvable issues. 
• Perform ride-alongs at all levels of the retail organization.

Tracking

• Audit stores within the assigned geography according to the executable listed.
• Track and score retail audits, track all shipment opportunities, track and report all competitive activity.

Training

• Attend retail meetings to communicate client objectives, general retail trainings, market condition observations and assist in sales training.

Communication

• Communicate the progress on the executable and tracking results listed and communicate all opportunities to the headquarter team/client. 
• Work wi