Product Manager for Software and Analytic Products

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

CVS Health’s Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approaches to transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all our businesses in CVS Health. Our teams build next generation data and machine learning platforms and software products that help power CVS Health to make healthier happen for 100+ million customers.  

The A&BC organization is looking to grow its Strategy & Product team. Join us as we embark on an exciting journey to drive a transformational shift in how CVS Health leverages technology and analytics to become the leader in healthcare in the U.S. 

As a Product Manager within A&BC you will be responsible for leading the development and launch of analytic powered applications to internal and external users. This role requires a strong understanding of product management, data analytics and business strategy. The ideal candidate will be able to work effectively with cross-functional teams to bring analytics-focused products to market. Additionally, as a Product Manager you will support the dissemination of best practices (design thinking, agile methodologies and more) to support A&BC in its product transformation.  

Responsibilities: 

• Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams 
• Support engineering and data science teams to implement features by clarifying requirements, facilitating technical discussions, and helping technical team members to understand users and the business  
• Facilitate problem solving and prioritization across teams, factoring in trade-offs between speed, scalability and quality  
• Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses 
• Collaborate with designers to create UX flows, wireframes and product designs  
• Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization 
• Draft, refine and communicate business cases to key stakeholders to obtain input and buy-in 
• Work with end-users, stakeholders, and leadership to continuously evolve the product roadmap 
• Identify and mitigate interdependencies proactively 
• Demonstrate and support dissemination of best practices for product management, product development, release management and user support 
• Champion Agile methodologies and lean practices in product development  
• Support the establishment and maintenance of release-management, product planning and launch