Flexis - Sales Manager – Global Key Account Manager - F/M

Company Description

Flexis is a new company in the green logistics sector, on a mission to create more sustainable societies and change the way we move through cities.

We will become the primary provider of electrified last mile delivery services through connected solutions and vehicles for our B2B partners and customers.

We are a team of diverse peers looking to create a future company which will grow to 100+ collaborators over the next six months across 3 launch markets.

We aim to rapidly reach a significant size with sales in excess of EUR2Bn. We are thinking big and fast. We will operate at the junction between electric vehicles and the digital world.

Being part of the Flexis team will offer you a strong opportunity to bring your passion, experience and startup mindset to move forward with a more sustainable environment

Job Description

As a Global Key Account Manager at Flexis, you will manage our most significant international accounts, ensuring Flexis delivers innovative solutions tailored to meet customer needs and expectations.

You will synchronize country key Account Managers (KAMs) responsible for identifying and developing local relationships with key 3PLs (Third-Party Logistics) and Retail clients in various countries in Europe.

This role will focus on aligning customer ESG goals with Flexis' sustainable logistics offerings, improving operational efficiency, and driving profitability for both Flexis and its clients.

Key Responsabilities : 

Key Account Management:

• Take direct responsibility for managing Flexis' largest and most strategic international clients, including 3PLs and Retailers.
• Establish and nurture long-term partnerships by understanding the complex needs of these clients and offering comprehensive logistics solutions, including electric vehicles and associated services.
• Lead contract negotiations, from initial discussions to closing deals, ensuring both Flexis' and the customer’s goals are met.
• Oversee the implementation and continuous improvement of Flexis solutions within key accounts, ensuring seamless execution and customer satisfaction.

Manage and mentor Key Account Managers across specific regions, ensuring they develop local strong customer relationships and achieve revenue targets.

·  Customer-Centric Sales Approach:

• Collaborate with the Customer Value Proposition & Sales Support teams to co-design comprehensive solutions that address customer ESG, operational, and financial needs.
• Promote a holistic sales approach, positioning Flexis as a key partner in customers' sustainability journeys, while improving safety and efficiency in urban areas.
• Ensure customer needs are translated into tailored vehicle and service solutions, aligned with Flexis’ product offerings and long-term sustainability goals.

·  Market Analysis & Strategy Development:

• Lead the development of commercial strategies in your area of responsibility, working closely with the Head of Country and other regional leaders.
• Stay informed about market trends, regulatory environments, and competitor activities in each country, adjusting the sales approach accordingly.
• Provide insights and feedback to the broader Flexis team to continuously adapt and improve Flexis’ solutions, ensuring market relevance.

·  Collaboration & Internal Alignment:

• Foster collaboration across Flexis’ internal teams, including the Service & Solution Program and support functions, ensuring a seamless flow of information and alignment on key customer priorities.
• Encourage a customer-centric mindset throughout the organization, championing feedback loops that allow Flexis to stay agile and responsive to client needs.
• Work cross-functionally with product development and marketing teams to ensure the product/service offering evolves in line with market demands.

·  Reporting & Performance Monitoring:

• Regularly report on key account activities, team performance, and sales forecasts to the senior leadership team.
• Utilize CRM tools to track customer interactions, project execution, and overall sales performance.
• Continuously evaluate and improve the sales approach based on performance metrics and customer feedback.

Qualifications

• Sales & Leadership Experience: Proven experience (10+ years) in sales and key account management in a B2B environment, ideally within the