Sr. People Manager, Global Benefits

Swift Navigation is hiring. Let us introduce ourselves. Swift is changing the way we navigate and understand the world. Swift’s precise positioning technology platform improves location accuracy from several meters to centimeter-level and is used by millions of devices across the globe. Swift’s technology is trusted by users across industries, enabling safer driving, improving efficiency for last-mile delivery and commercial transport operations, increasing accuracy for mobile devices and creating new possibilities for rail, robotics and machine control. That’s what we offer our customers and partners, but it’s the work we do together as a team that is the best part of our days. We collaborate—across the globe—to tackle problems, to pursue our mission and to make a real impact in the world. We are diverse, flexible, supportive and we believe our team is our most important asset and offer a host of benefits and programs to ensure that they know it.

Now a little more about what you could be doing as part of our team and contributing to Swift’s mission and vision. As a Sr. People Manager, Global Benefits on the team you will be responsible for managing the strategy, design, administration, and compliance of Swift’s benefits program and will report directly to our VP of People.

The ideal candidate will have extensive experience in benefits administration, including open enrollment and program management, and thrive in fast-paced, dynamic environments. In addition, the ideal candidate enjoys educating and collaborating with various internal and external partners, as well as managing projects individually. Lastly, this individual considers themself highly organized, analytical, and data driven.

Duties/Responsibilities

• Assists in the development, execution, and management of all global benefit and wellness program design and implementation to provide for the protection of current and former employees while complying with all government regulations (ERISA, HIPAA, etc.)
• Will lead the coordination of compliance activities, including but not limited to ACA, AAP, 401(k) and ensuring data from others is submitted accurately and timely
• Partners with the People team on HRIS implementation of Benefits and ongoing management. 
• Manage and escalate system and processing issues and liaise with internal business partners on resolution.
• Develop and implement comprehensive strategies and presentation materials to effectively communicate benefits programs and wellness initiatives, support new hire orientations, open enrollment, and related updates.
• Analyzes benefits data and trends, reviews utilization, identifies problems and issues and recommends solutions.
• Provides advisory and consultative services for People Strategists regarding plan interpretation, administration, and complex problem resolution
• Manages the administration of all benefit programs, ensuring responses to employee and vendor requests are timely and accurate
• Creatively think about employee wellbeing and inclusion and proactively identify opportunities to better serve the workforce with a suite of benefits offerings that align with Swift’s values.
• Drive benefits process improvement activities, including process design, documentation, and training.
• Work with external partners to benchmark and assess current programs and policies to understand any gaps in existing plans, and costs associated with potential shifts of benefits & wellness offerings.
• Develop mechanisms to understand return on investment and make recommendations on any needed shifts in strategy or spend for benefits & wellness programs.
• Monitors enrollment in 401(k) and resolves issues. Main liaison with vendors. In conjunction with the vendor, develops and reviews communication and educational programs regarding the plan to ensure that employees understand investment options and rules of the plan. Prepares and submits annual compliance filings as required.
• Reconcile and process health care vendor bills for payment
• Responsible for providing to payroll LOA and benefit payroll-related entries
• Manages and monitors performance of benefits and wellness vendor relationships to assure proper level of satisfaction and ensure vendors continue to monitor costs and financial impact of plans to Swift, reviews and suggests plan alternatives. Participates in vendor selection. Responsible for interpreting plan provisions, interacting with external vendors and legal over complex issues, and resolving problems within the scope of plan parameters
• Communicates policy and procedure changes to employees, People Strategists, vendors, and others
• Support with general HR day to day tasks and other projects as assigned

Required Skills/Abilities