Field Operations Supervisor - Water

Job Title: Supervisor - Water

Location: DALLAS, TX

Compensation: $24-$30/hr.

About Hydromax USA:

We're seeking talented individuals to help us grow in the rapidly expanding utility industry. Since 2003, we've led the way in advanced field services and solutions, empowering utilities to maximize their infrastructure investments. Our mission is to enhance the safety, sustainability, and reliability of the nation's energy assets and natural resources. At Hydromax USA, you'll work with smart, passionate people to solve complex problems using innovative solutions. Together, we'll create a digital environment that modernizes and improves utility operations. Join us in making the world a better place by understanding the present and protecting the future. 

Position Summary

The Field Operations Supervisor is responsible for overseeing and supporting a team of Field Technicians to ensure the successful execution of daily operations. Acting as a key liaison between field personnel and upper management. This role involves communicating operational goals, providing guidance and resources, overseeing work assignments, and ensuring the timely delivery of maps and critical documentation. The Field Operations Supervisor plays a critical role in promoting productivity, safety, and service quality, while maintaining clear communication channels between teams. This position reports directly to the Field Operations Manager.

Primary Responsibilities

• Distribute work assignments from the Field Operations Manager to Technicians.
• Monitor production and quality reporting of all Technicians.  
• Receive and respond to first line of technical support issues for Technicians.
• Utilize data transfer tools and web maps for accessing and uploading files as necessary
• Proactively report any issues observed with Technicians to the Field Operations Manager and Area Manager
• Manage inventory of equipment used by Technicians including cones, signage, logo magnets, first aid kit, dog repellent spray, batteries and highlighters.

Job Qualifications and Skills:

• 2 years of water distribution, systems and operations of valve assessment, hydrant maintenance and flushing, unidirectional flushing, valve and hydrant repairs
• Valid Driver's License with a good driving record
• Ability to pass a thorough background check and pre-employment drug screen required as a condition of employment 
• Must be able to walk on various terrain, work in confined spaces, bend, squat and lift/carry up to 50 pounds
• Proficient in using current technology; smartphone, tablets, MS office tools, etc.    
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Pay:

• $24 - $30/hr.

Benefits:

• Weekly pay
• Company paid smartphone, safety boot voucher, uniforms, and PPE
• Opportunities for paid overtime
• Paid training
• Medical, dental, vision insurance and more
• Company paid life insurance policy
• Paid holidays and personal paid time off (PTO)
• 401K with company match after 6 months
• Career advancement opportunities

Working at Hydromax USA:

At Hydromax USA, we’re committed to a culture that embraces safety and strives for excellence. We achieve this through focusing on continuous improvement, promoting employee development, and building lasting customer relationships through mutual trust and honesty. All of this is accomplished while safely providing customers with unequaled customer service and exceeding expectations through deliverables.

We stand firmly behind our mission statement – “Understand the Present, Protect the Future”. In our industry when work is sloppy or incomplete, it can directly impact public safety. Therefore, the work we do is extremely important, and we hold ourselves to the highest standards possible. As a Hydromax USA employee, you will be on the front lines of customer service and public safety.

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