Alpha Data Operations Senior Process Manager, Assistant Vice President

Who we are looking for

The State Street’s AlphaSM Data team is seeking an experienced Manager with business and data analysis expertise to help us build and sustain our client’s data capabilities and competitive advantage using the Alpha services and product offerings. The successful candidate will have knowledge of tools and techniques used for efficient data management, an outstanding presentation and collaboration expertise as well as a strong client facing skillset. This role is part of broader Alpha Data Operations team and the candidate will have an opportunity to work directly with Implementation, Client Service, Charles River Development and IT teams across the globe.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. 

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Alpha Data Operations Senior Process Manager you will:

• Work closely with Primary Client Owner from an onboarding, operational delivery, governance and management perspective.

• Liaise closely with Alpha Data Implementation teams in order to optimize the delivery model, and client On-boarding (continual process).

• Play a key role within the process of implementing new Alpha Data clients focusing on operational efficiency and readiness, moving the client into production

• Coordinate and work with other Alpha Operations, SME’s, Change Team & Client Services and internal service providers to ensure optimal service delivery to the clients.

• Establish and run agreed periodic client reviews in the framework of the overall State Street client governance structure.

• Contribute input on EMEA-specific product requirements (for specific client or to close product gaps) and enlist Alpha Data product support as related to:

  • In-bound and out-bound system feeds

  • Data models

  • Data marts

  • Product technical documentation (incl. SLA, KPI and CSD/Playbook)

• As part of the wider team, contribute on an overall Alpha Data product enhancements and requirements

• People Leadership & Team Development

What we value

These skills will help you succeed in this role

• Industry knowledge, experience in Middle Office Operations, Transaction Management, Corporate Actions, Derivatives, Performance & Analytics, etc. will be an advantage

• Solutions / client service orientation with focus and desire to deliver high quality client solutions

• Outstanding analytical and interpersonal skills, verbal and written communication and presentation skills

• Cross-department cooperation experience

• Critical thinking, problem solving, and decision making

• Proven leadership experience

• Comprehensive SQL knowledge wil be an advantage

Education & Preferred Qualifications

• University degree in the field of finance, computer science, data management or other technical field

• 5 – 7 years of industry experience accross Financial Services, Data or similar

• Strong communication (verbal and written) both internally and with client/prospects

• Clear understanding of investment data and aspects of investment process

• Excellent English language skills, both spoken and written

• Good technical skills, e.g. SQL, database design, multi-tenancy architecture, etc.

Salary Range:

$70,000 - $115,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities