Sr Product Manager - Enterprise Solutions

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

As part of the Enterprise AI organization within Business Technology, we are the architects of Workday’s "Customer Zero" strategy. Our mission is to transform our own global operations into a powerhouse of innovation by deploying a cutting-edge, AI-driven ecosystem of tools and services. We are a team of builders and skeptics relentlessly questioning the status quo to deliver the scalable, intuitive technology that defines the future of work. By joining us, you’ll be part of a team that doesn't just build our products—we are the first to prove their power at scale.

About the Role

As the AI Product Owner for Customer Zero, you will occupy one of the most unique and influential seats at Workday. You aren’t just building features for a hypothetical user; you are transforming our own enterprise—a global organization of thousands—into the ultimate proving ground for Workday’s innovation. Your mission is to treat Workday-the-company as our most demanding, sophisticated, and strategic customer. You will hunt for friction points within our internal business processes, architect end-to-end AI-powered solutions using our own technology stack, and ensure that by the time a product reaches our external customers, it has been forged in the fire of real-world enterprise complexity.

Job Duties:

• Drive Internal Discovery & Strategy: Partner with internal business leaders (HR, Finance, IT, and Operations) to identify high-impact problems that can be solved using Workday’s product suite.

• Architect and Deliver AI-powered Solutions: Work closely with engineering, UX and business stakeholders to turn emerging AI capabilities and ambiguous business problems into holistic end-to-end AI/ML driven product solutions. 

• Provide Continuous Feedback: Serve as the primary bridge to the core Product & Technology teams. You will translate internal "pains" into actionable product requirements, identifying gaps and advocating for the features needed to make our products world-class.

• Define and Operationalize Success Metrics: Define and implement measurable KPIs including quality, adoption, trust, and business value, using data-driven insights to guide rapid iteration.

• Manage stakeholder alignment: Set clear expectations with business stakeholders and timely communicate roadmap progress, execution trade-offs, and the measurable impact of AI initiatives.

• Champion Workday Solutions: Use our internal success stories (and failures) to create blueprints, best practices, and case studies that help our external customers maximize their own Workday investment.

About You

Basic Qualifications:

• 10+ years of product management experience, with a focus on delivering AI-first platform products in enterprise domains (IT, HR, Finance).

• 3+ years building AI/ML or GenAI-powered products (e.g., agents, copilots, or automation).

• 3+ years of experience with AI product infrastructure.

• Technical proficiency with AI and LLM-powered technology

• Proven track record of end-to-end product delivery from concept to scale with measurable business impact.

• Demonstrated experience translating complex workflows into scalable product solutions

Other Qualifications:

• Deep und