Tech Assistant - (ZR_21374_JOB)

This is a remote position.

Schedule:

• 20 hours per week
  
• Monday to Friday, flexible between 9AM to 5PM Rocklea, QLD
  

Client Overview

Join a forward-thinking healthcare organization that’s revolutionizing the way clinical services are delivered and managed. This growing company provides essential behavioral health services with a focus on quality care and operational excellence. They’re seeking tech-savvy professionals to help streamline their processes and enhance their data-driven approach to measuring success. Be part of a dynamic team that values innovation and efficiency while making a meaningful impact in the healthcare sector.

Job Description

We’re seeking a detail-oriented Tech Assistant to join our innovative healthcare team in a remote capacity. In this role, you’ll leverage your technical expertise to transform manual processes into automated solutions that drive efficiency and provide valuable insights. You’ll build dynamic dashboards that track clinician performance, manage an internal tech support system, and create automations that eliminate tedious manual data entry. This position offers the perfect blend of technical problem-solving and operational support, allowing you to make a significant impact on our organization’s effectiveness while working in a flexible, remote environment. If you’re passionate about using technology to improve healthcare operations and enjoy finding creative solutions to complex problems, this role offers excellent growth potential with the possibility of extension beyond the initial contract.

Responsibilities

• Design and implement automated dashboards that track clinician billing and KPIs in real-time
  
• Develop and maintain a streamlined internal ticketing system for technical support requests
  
• Create innovative automation solutions that eliminate manual data entry and increase team efficiency
  
• Generate comprehensive weekly performance reports with visualized data for easy interpretation
  
• Provide responsive technical support to resolve internal system issues
  
• Collaborate with admin and operations teams to identify opportunities for process improvement
  
• Configure and optimize existing systems to better meet organizational needs
  
• Research and recommend new tools or approaches to enhance operational effectiveness
  

Requirements

• Demonstrated experience building dashboards and data visualization tools
  
• Strong technical aptitude with the ability to quickly learn new systems and software
  
• Experience with automation tools and creating efficient workflows
  
• Proficiency in Excel and data management
  
• Problem-solving mindset with the ability to troubleshoot technical issues
  
• Excellent communication skills for effective internal collaboration
  
• Self-motivated with the ability to work independently in a remote environment
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job