Professional Services Consultant - Data Governance

We are looking for Professional Services Consultants for our global customer success organization

to lead the post-sales customer engagements for Securiti.

Securiti has been widely recognized as an industry innovator, being named “Most Innovative Startup”

at RSA Conference, Leader in the Forrester Wave Privacy Management Software, and winner of the

IAPP Innovation Award. The company is being built by proven serial entrepreneurs and executives

who have successfully built and scaled high-growth global companies before. If you aspire to work

on cutting-edge technologies and frameworks, side by side with some of the smartest technologists,

this may be a unique place for you.

As our Professional Services Consultant, you will have a responsibility for the success of our

customers by delivering a white-glove post-sales experience, thereby ensuring maximum value for

the customers from Securiti’s product offering(s).

Key Responsibilities

Drive the overall post-sales engagement with the customers, covering customer onboarding,

implementation projects, and advocacy.

Develop and execute customer success plans that map customer requirements, success

criteria, project plan, and milestones/issues tracking to a streamlined and efficient

onboarding process that ensures white-glove service, customer delight, and rapid

time-to-value.

Balance the sales acumen for customer relationship management with deep technical skills

in areas, such as Data Privacy and Security (DLP , Encryption, Access, Classification etc),

SQL/NoSQL databases, Linux and Bash scripting, Networking and OSI model, Filesystems,

Cloud Platforms, Docker/Kubernetes containers, and Virtualization. Prior professional

services experience with a Data Privacy and Security company as well as Cloud Security is

highly desirable.

Combine implementation project management with managing customer engagement

programs, including operational metrics, time reporting, service profitability/yield, and

customer success metrics, such as lifetime value (L TV), CSAT, and NPS.

Interface with engineering and product management to provide a feedback loop that

includes repeatable IP in the form of implementation tools, customer insights, and quality

improvements.

Interface with sales and marketing for smooth transition from pre-sales to post-sales,

ensuring customer lifecycle continuity, thereby minimizing churn and maximizing customer

growth.

Experience and Skills●

Minimum of a Bachelor’s Degree in a technical field with 7+ years of work experience as a

professional services consultant or related technical engineering field.

Hands-on experience with key technologies, such as Data Privacy and Security (DLP ,

Encryption, Access, Classification etc), SQL/NoSQL databases, Linux and Bash scripting,

Networking and OSI model, Filesystems, Cloud Platforms, Docker/Kubernetes containers,

and Virtualization.

Demonstrated success with solution design and implementation across complex technology

stacks.

Demonstrated depth in project management and PMO aspects, such as task tracking and

dependencies, milestones/issues tracking, project risk mitigation, time tracking, and project

profitability.

Proficiency in one or more Project and Customer Success Management systems, such as

Smartsheets and Gainsight.

Strong presence with excellent communication and leadership skills, and a proven track

record of collaborative success with customers, vendors, staff, and internal business

partners.

Understanding Data Security and Privacy, including corresponding regulations, is a strong

plus.

Up to 30% travel (domestic and international).

About Us

Securiti is an innovation leader in Autonomous Data Intelligence, Governance, Privacy, and

Protection. The exponential growth of data brings massive new opportunities but also brings

increasingly perilous security, compliance, and privacy risks. At Securiti, our mission is to enable

organizations to safely harness the incredible power of data and the cloud by controlling the

complex security, compliance, and privacy risks. With a foundation in AI-powered sensitive data

intelligence and a team that was responsible for developing and deploying the market-leading CASB

& DLP technology, we are able to create a platform from the ground up that leverages robotic

automation and workflows to solve complex privacy, data, and security business challenges,

including simplified compliance with GDPR, CCPA, LGPD, and other regulations. Granular insights

into structured and unstructured data enable organizations to collaborate, monitor risk, control

access, and protect