Learning Architect, Rest of World (RoW), Learning Design & Development (LDD), Global Operations Learning & Development (GOLD)

The Learning Design & Development (LDD) team within Global Operations Learning & Development (GOLD) seeks an Learning Architect to serve as the dedicated strategic design partner for Amazon's Rest of World (RoW) Learning & Development function. This role is a strategic bridge between the central LDD organization and RoW regional teams, ensuring that RoW learning programs benefit from GOLD's evolving design standards, modern frameworks, and AI-enabled capabilities while maintaining the regional customization that RoW's unique talent pipeline requires.This is not a traditional Instructional Designer role. You will provide holistic portfolio oversight, design consultation, and future-forward strategic partnership to the RoW program team. You will ensure RoW stays connected to where the L&D function is going, not just where it is today.

Key job responsibilities
Strategic Alignment & Integration:
- Drive closer integration between RoW and the central LDD team, ensuring RoW programs stay connected to GOLD standards, design processes, and quality frameworks
- Identify opportunities where GOLD offerings can be adopted or adapted for RoW needs (the 70/30 standardization model), and where custom-built programs must remain
- Champion adoption of LDD's evolving content architecture and AI-enabled design frameworks within the RoW portfolio
- Serve as RoW's representative in LDD planning and governance processes

Portfolio Oversight & Design Consultation:
- Provide a comprehensive, holistic view of the RoW learning portfolio across all programs (Amazon Leadership, Behind the Smile, T3 Development/Stepping Up to Leadership, Upskilling)
- Partner with RoW Product Managers on learning design evaluation, program architecture, and strategic design recommendations
- Evaluate the design quality and strategic alignment of RoW programs, recommending improvements grounded in evidence and best practice
- Support program evaluation methodology and measurement of learning effectiveness for RoW-specific initiatives

Future-Forward L&D Partnership:
- Help RoW stay ahead of where the L&D function is going rather than executing primarily tactical work
- Identify emerging learning design approaches, AI-enabled workflows, and modern content strategies relevant to RoW's needs
- Translate LDD innovation (AI content workflows, modular content architecture, quality automation) into actionable recommendations for RoW adoption
- Provide thought leadership on how RoW's critical talent pipeline programs should evolve

Coordination & Resource Direction:
- Coordinate ringfenced development contractors who support RoW content builds
- Translate design consultation into clear development briefs and quality expectations for contractor resources
- Establish and maintain a working rhythm with the RoW program team for intake, design review, and delivery coordination

A day in the life
A Day in the LifeA typical week in this role might include:
- Monday: Review the RoW program pipeline with the Product Manager team to identify upcoming design needs. Assess an intake request for a new regional leadership program and determine whether a GOLD-standard offering can be adapted or whether custom design is required.
- Tuesday: Join a design consultation session with a RoW program manager who is evolving the Tier 3 Development pathway. Provide learning architecture recommendations, reference relevant GOLD frameworks, and draft a design brief for contractor development resources.
- Wednesday: Participate in the central LDD governance meeting to stay connected to GOLD-wide design standards and share insights on RoW-specific challenges. Identify a new AI-enabled content workflow being piloted centrally that could accelerate RoW content localization.
- Thursday: Conduct a design quality review of an existing RoW program, evaluating alignment with updated GOLD standards. Prepare a recommendation brief with specific improvement opportunities and a prioritized action plan.
- Friday: Synthesize the week's portfolio activity into a status update for the LDD Design Manager. Draft a proposal for how an upcoming GOLD offering could be customized for the LATAM and APAC regions, outlining what stays standard and what requires regional adaptation.

About the team
GOLD (Global Operations Learning & Development) is the parent organization within Amazon Operations that owns learning strategy and delivery globally. GOLD serves associates, leaders, and executives across Amazon's worldwide operations network.LDD (Learning Design & Development) is a centralized design team within GOLD. LDD is organized into three integrated pillars:
Design & Architecture: Strategic design function owning end-to-end learner experience design, learning architecture, and solution consultation
Content Operations