Customer Solutions Project Manager

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Customer Solutions Project Manager for KONE Americas in KONE Moline, IL?
 

• Do you enjoy analyzing customer’s technical needs and developing solutions to meet those needs?

• Does offering value-engineering concepts to the Front Lines to provide innovative solutions in the modernization sector motivate you?

• Do you thrive in organizing order processes, documentation, and technical details for modernization tendering purposes?

• Are you skillful with technological tools such as MS Office, Excel, and Word?

• Do you demonstrate a passion for quality and results?

• Are you committed to promoting a safety culture in your team?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!  

As our Customer Solutions Project Manager, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 8+ years of relevant experience in elevator business field operations, branch, project management or selling. You will also use the knowledge gained through your Bachelor’s degree (Business, Engineering, or another relevant field) or several years' experience in elevator business field operations.

Hiring Requirements:

• Engineering / Business / Technical background.

• Broad business perspective.

• Excellent understanding of KONE estimating systems, product applications, and order engineering processes.

• Business, sales, and product application experience.

• IT literacy. Fluent in MS Office, Excel, and Word skills.

• SAP knowledge.

• Experience of elevator industry and capability to survey and assess existing equipment.

• Good communication skills, both written & spoken.

• Customer focused with excellent attention to detail.

• Basic knowledge of competitors’ technical solutions.

• VB Specific: Site surveys, existing building modernization/installation methods.

• Knowledge of supply engineering.

• Good virtual collaboration skills.

• Ability to travel when required.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire diverse individuals because we believe diversity drives innovation.