Parts Specialist

Job Details

Job Location: St. Louis - Saint Peters, MO 63376Salary Range: $20.00 - $30.00 Hourly

Position Title: Parts Specialist 

Reporting to: Parts Manager 

Department: Parts 

 

Central Power Systems & Services is a privately held company with deep roots going back to 1954.   

  

Our Mission Statement is forging long-lasting partnerships by providing first-class customer support.  We live that statement every single day. We are looking for a Parts Specialist to help support that mission.  

 

 JOB SUMMARY   

 

This position will work behind the counter in the parts department and be the “parts go-to” person Monday-Friday. It is helpful to have at least one year of experience in working with parts sales and delivery. Any experience with heavy equipment parts is a definite plus. All candidates should have excellent customer relations and communications skills.  Compensation includes a competitive, team-based incentive plan based on department performance! 

 

Responsibilities 

 

• Provide excellent customer service to both internal and external customers 

• Work closely with vendors and customers to provide parts in a timely manner 

• Prepare/perform daily & weekly shipments 

• Organize and ship parts 

• Provide shipping and receiving department support when needed 

• Create and maintain standard operating procedures for shipping & receiving  

• Research websites and vendor databases for parts pricing 

• Actively seek opportunities to upsell to retail customers 

• Assist customers with exchanges, returns and warranty claims 

• Work to reduce overstocking and to remove obsolete parts 

• Support Service Department to ensure adequate stocking and timely arrival of necessary parts 

• Follow up with retail customers after the sale to ensure customer satisfaction 

 

Great Benefits