Manager of Operations (Cleveland, Ohio / Hybrid)

<p><span data-contrast="auto">FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">We pride ourselves on our values which drive the level of care that we deliver to our patients:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Here For You (An attitude of service, empathy, and availability)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Own It (Drive and ownership)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Do the Right Thing (High integrity)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Be Positive (Great attitude and a can-do positive approach to challenges)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span style="font-weight: 400;">Join our team and make a positive impact on the lives of others!<strong> We are looking for a Manager of Operations</strong></span><strong><em>&nbsp;</em>for our Ohio Operations Team.</strong></p> <p><em><strong>This is a full time hybrid role with weekly travel to our FreedomCare office located in Cleveland, OH.&nbsp;</strong></em></p> <p><span style="text-decoration: underline;"><strong>Department &amp; Position Overview:</strong></span></p> <p><span data-contrast="auto">We are looking for a Manager of Operations who has an innovative, entrepreneurial spirit and a passion for continually improving the way we do things. T</span><span data-contrast="auto">he Operations Manager&nbsp;is responsible for&nbsp;overseeing Ohio operations across assigned service lines, including Personal Care Services and Structured Family Caregiving. This role ensures that referrals, eligibility workflows, service plan authorization, caregiver/aide onboarding, service delivery, documentation, billing readiness, quality assurance, and compliance operations are executed accurately and consistently.</span> <span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This position&nbsp;own