Group Account Supervisor (Medical Education)
VMLAbout the role
Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
We are looking for a highly experienced and strategic leader to join VML Health as a Group Account Supervisor. If you have a proven track record of success in medical communications, a passion for mentoring and developing teams, and a deep understanding of the healthcare landscape, we invite you to apply.
What You'll Do:
- Lead and manage multiple account teams, fostering a collaborative and high-performing environment.
- Provide strategic direction and oversight for all aspects of client accounts, ensuring scientific integrity and executional excellence.
- Develop and maintain strong client relationships, serving as a trusted advisor and partner.
- Drive organic account growth by identifying and developing new business opportunities.
- Oversee project execution, ensuring deliverables are on time, within budget, and of the highest quality.
- Mentor and develop junior team members, providing guidance and support for career growth.
- Manage account financials, developing realistic forecasts and ensuring profitability.
- Collaborate with internal teams (scientific, editorial, creative) to deliver integrated solutions.
- Champion breakthrough creative and innovative program development.
- Stay abreast of industry trends and therapeutic market dynamics, providing strategic insights to clients.
- Lead and participate in new business pitches.
- Foster a positive and inclusive team culture, embodying VML's core values.
Who You Are:
- A results-oriented leader with exceptional communication, interpersonal, and presentation skills.
- A strategic thinker with a deep understanding of the medical education and communications landscape.
- A collaborative team player with a passion for mentoring and developing talent.
- Able to exercise sound judgment, manage time effectively, and navigate complex situations.
- Possessing a strong professional work ethic and a commitment to client success.
What You'll Need:
- Bachelor's degree (biology or communications preferred, but not required). Advanced degrees in business administration and/or science are welcome.
- 5+ years of experience as a Senior Account Manager in medical communications, with at least 2-3 years specifically in medical education.
- Demonstrated experience in leading teams, managing client relationships, and developing new business.
- Working knowledge of promotional and CME activities.
- Experience managing a variety of medical education programs.
What We Offer:
- Passionate, driven people: We champion a culture of people who do extraordinary work.
- Consciously cultivated culture: We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
- Competitive benefits: What we offer full-time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
- Growth-minded opportunities: We aim to nurture a culture of real-time feedback, a growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.
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VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in
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