Principal Associate, Chief of Staff - Enterprise Services Risk

Principal Associate, Chief of Staff - Enterprise Services Risk

Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small business and commercial clients. As one of the nation’s top 10 banks, we offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company and a great place to work.

We are hiring! The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. 

As a Principal Associate, Chief of Staff on the Tech and Product Risk team, you will help advance key priorities, coordinate day-to-day operations, and provide thoughtful support across a range of efforts. In this role, you’ll work closely with leadership to help organize and drive strategic initiatives, while also contributing to the overall health and effectiveness of the team. You will be responsible for supporting key audits in the Tech & Product areas, associate experiences, capacity planning, and helping keep work moving smoothly. This is a great opportunity to gain exposure to different parts of the business, build new skills, and make a meaningful impact in a collaborative, fast-paced environment.

In this role, you will: 

• Help advance key priorities, coordinate day-to-day operations, and provide thoughtful support across a range of efforts. 

• Work closely with leadership to help organize and drive strategic initiatives, while also contributing to the overall health and effectiveness of the team. 

• Be responsible for supporting key audits in the Tech & Product areas, associate experiences, capacity planning, and helping keep work moving smoothly. 

• Maintain an experience-centric mindset with a keen attention to detail, high bar for quality, and strong sense of responsibility.

• Assist in broad-based teamwork and collaboration that requires juggling multiple internal relationships and accountabilities.

• Exhibit effective and autonomous project management from strategic ideation through tactical execution and follow up.

• Gain exposure to different parts of the business, build new skills, and make a meaningful impact in a collaborative, fast-paced environment. 

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 3 years of experience in Risk Management, Process Management, Project Management, or a combination of these

Preferred Qualifications

• Bachelor's Degree or Military Experience

• At least 4 years of experience in risk management or technology risk management

• At least 5 years of experience in project, program, or portfolio management

• At least 1 year of Financial Services industry experience

• Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)

• Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels

• Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $127,500 - $145,500 for Principal Associate, Chief of Staff

 

Richmond, VA: $115,900 - $132,200 for Principal Associate, Chief of Staff