JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Warehouse Manager oversees the day to day operations of warehouse functions, personnel, facility safety and security. This position is responsible for timely and accurate distribution of inbound and outbound freight, special projects and communications with other departments and branches. Responsible for office duties and all linked surrogate activities: customer relations, customer invoicing, scheduling pick-ups and deliveries, inventory management, etc.

ESSENTIAL FUNCTIONS:

• Manage day to day operations of warehouse and staff.
• Responsible for inventory management of clients for which pick and pack operations are completed by the warehouse.
• Responsible for facility security and safety.
• Ensure high quality customer service is delivered.
• Verify shipments for accuracy and document any discrepancies.
• Ensure any issues with shipment overages or shortages are handled promptly and efficiently.
• Ensure strict adherence to all federal, state and local rules and regulations.
• Manage forklift fleet and schedule preventative maintenance checks.
• Ensure workspace / warehouse is clean of debris at all times to adhere to safety guidelines.
• Forklift Operation; driving or operating equipment as needed / required to ensure daily schedules are completed.
• Develop and own emergency management and other applicable HSE plans as per WW management guidelines.
• Resolve mechanical and maintenance issues.
• Identify and resolve personnel issues.
• Single point of contact for office personnel questions.
• Develop and expand staff knowledge for all accounts / cross-train.
• Ongoing coaching and mentoring of staff to develop skills to the highest level.
• Schedule all office and warehouse activities for the full day.
• Prepare all priority duties for the following days.
• Exchange of activity and information with other department managers.
• Able to read, analyze, and interpret moderate to complex business correspondence.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires the employee to work in both an office environment with moderate noise levels from talking, phones ringing, computers and printers, as well as a warehouse environment, with varying temperature conditions, moderate to loud noise such as forklifts, horns, trucks, etc.   This position requires employee to frequently work in a fluid, fast paced environment.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear.  While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 85 pounds.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication and writing skills.
• Able to quickly and efficiently resolve any issues or problems.
• Self- motivated and able to motivate and coach personnel.
• Capable of providing rate structures for potential new customers, as well as adjusting rate structures, as needed, for existing customers.
• Perform other duties or tasks presented by Branch Manager.
• Detail oriented, able to multitask and meet deadlines.
• Excellent organizational skills.
• Maintain excellent safety record through the application of and employee accountability for safety procedures and applicable HSE programs.
• Able to operate basic hand and small electric tools.
• Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
• Able to interact positively and effectively with co-workers, subordinates and supervisors.