Head of Enterprise Sales, North America

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The North American Enterprise team at Block is responsible for driving revenue to Block’s core consumer businesses (Afterpay, Cash App) through commerce, giving our Merchant partners access to the largest and most engaged network of next generation consumers. 

We are looking for a high-energy, dynamic strategic Head of Enterprise Sales to build the strategy behind Block’s revenue expansion and ultimately strike strategic partnerships with the largest consumer brands in the world across travel, fashion, beauty, big box, home, and more. You will be responsible for driving strategy & execution of complex deals across a team of incredible Sales team members with leading brands in commerce, in addition to overseeing and mentoring the Team Leaders, and ultimately being responsible for outcomes across the Enterprise organization.  

This role requires a strategic problem solver who is an effective influencer with a high degree of business acumen. They thrive in challenging, fast-paced, cross-functional environments and have a passion for driving creative solutions and developing others. The ideal candidate has demonstrated excellence in shaping scalable organizations. Leadership, change management, data driven decision making, and a dedication to continuous improvement are also key skills for the role.

We are much more than our job descriptions - we are our energy, our ideas, our everyday drive. Here’s where you will begin…

• Oversee Enterprise Sales Leadership Team: Lead a team of highly-experienced Enterprise Sales Leads. Support in coaching both Leads and Sales Representatives to navigate complex and often first-of-kind deal negotiation and execution for the Block organization by designing playbooks for methodical deal management for highly complex, large-scale organizations; holding team members to business OKRs, and clearing internal & external blockers to revenue generation. 
• Drive Portfolio Strategy: Leverage insights across your team’s deal experience to centralize & socialize the very best sales narratives that resonate with Enterprise & organizationally-complex merchants. Feed key insights back to the broader Enterprise leadership team to inform deal strategy across Merchants of all sizes to position Block to win deals. Develop strategies, revenue plans, portfolio OKRs and product prioritization guidance.
• Build an A-Team: Develop a team of top-performing Sales teams. Partner closely with cross-functional teams to better support your team in driving deals forward, including Marketing, Finance, Product, Risk, Legal, Operations, Customer Service; and with external partners’ cross-functional executives
• Build Block’s Network: Develop and grow Block’s relationships with leading brands, and with senior executives. 
• Be the Voice of Block: Represent Block to the leading Enterprise Merchants as a thought-leader in the payments landscape and demonstrate Block’s value as a growth driver for our commerce partners. Represent Block as a spokesperson at industry events, trade shows and networking functions.

Qualifications

Like us, you’ll be obsessed with our product. You’ll be energized and inspired seeing and feeling the impact of your work as more people gain financial freedom and access across the globe.

You will have…. 

• 15-20+ years experience in high-growth environments leading Enterprise Sales Organizations, preferably in a fast-mov