Sales Manager Business Accounts Internal Sales

As a Sales Manager for Business Accounts Internal Sales, you will be responsible for leading and managing a team of 10 Internal Accountmanagers and 1 Channel Manager. Your primary focus will be the sales performance and the growth strategy.

The Internal Sales team targets SME customers on the one hand and larger corporate customers who manage their energy contracts through a third party (consultant or broker) on the other. In addition to the BAIS team, there are 2 other sales teams that manage Luminus' business (B2B) customers. The product spectrum includes sales of electricity and natural gas, and sales of energy services (solar panels, electric mobility,...)

Key Responsibilities:

Team Leadership: You lead lead, motivate and manage a team of Internal Accountmanagers. You provide guidance and coaching to ensure the team meets and exceeds sales targets. The Internal Account Managers are each responsible for a specific region of SME clients, for a portfolio of energy consultants or for external partners. You foster a positive and collaborative team environment.

Performance Monitoring: You monitor the progress of (individual) sales & quality results. You will help to improve team efficiency and effectiveness by improving their skills, approach and knowledge.

Sales Strategy: You develop and implement the segment's sales strategies in line with the defined B2B strategy and adapted to the reality of the market. You will further translate this strategy into a concrete and balanced action plan with clear objectives and targets for the team and identify and manage the necessary resources for this.

Client Relationship Management: You maintain and develop strong relationships with key customers and third parties. You collaborate with clients to understand their needs and provide tailored solutions. You ensure high levels of customer satisfaction and retention.

Collaboration: You collaborate with other stake holders and departments to ensure a unified approach to customer satisfaction and business growth. You will report to the B2B director on results and activities, analyse them and propose corrective actions when necessary.

Requirements

- Master's degree, preferably in engineering or business administration

- Good knowledge of MS Office tools

- Fluent in English, French and Dutch

- Strong in creating and animating a group spirit

- Planning, organising and controlling operational activities

- Proactivity and good intuition

- Successful track record in B2B sales management, with experience with SME accounts and/or external sales channels. Additional experience in marketing and/or pricing is a plus.

- Strong leadership skills, with at least 7 years' experience. Proven experience in organisation and projects.

- Relevant experience in the energy sector, telecom/IT and HVAC, energy services or other technical services, or other B2B services.