Associate Sales Development Representative

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Are you interested in breaking into tech sales and support? Diligent Academy was designed to create a new pathway to do just that! 

In partnership with SVAcademy, you’ll get access to training, a supportive community, on-the-job coaching and the opportunity to apply for Associate Sales Development roles with Diligent. 

Sales Development Representatives play an instrumental role in driving growth for the business by strategically prospecting with impactful messaging. We’re looking for a collaborative, competitive and hard-working individual with true entrepreneurial spirit. This is a multifaceted role aligning Diligent’s sales and marketing teams to generate targeted awareness of our Modern Governance Solutions, drive outbound opportunities and accelerate new partnerships. 

Our team is highly focused on achieving goals and delivering results, we’re passionate about growing individuals and pathing the way for a successful career. If you have a passion for pushing the boundaries and becoming a true brand ambassador, this is the perfect role for you! 

Key Responsibilities 

• Generate a high activity rate with initial meetings coming from your own sales prospecting efforts 
• Maintain a high initial meeting-to-opportunity conversion rate by using great commercial messaging 
• Execute on Diligent’s commercial motion: understand first, demonstrate second, sell last and qualify using MEDDICC methodology (we will show you how!) 
• Effective pipeline management by using Salesforce and our MEDDICC grader to enhance win rates and improve forecasting 
• Exceed quarterly and annual sales targets 

• Operate with speed because all else being equal, the company that executes fastest wins 

Required Experience, Skills and Values: 

• A willingness to learn the MEDDICC methodology, because how you sell is more important than what you sell 
• Clear focus on the customer and the future and how we can improve their business 
• A collaborative mindset because enterprise sales is a team sport 

• Ability to conduct great discovery because how well you understand a problem determines how well you solve it 
• A sense of humor because you do not have to be serious all the time in order to be taken seriously 
• A growth mindset and desire for continuous learning 

 FLSA Status: Non Exempt

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, an