Jobs and Careers

AON Medical Receptionist

United Statesfull_timeVerifiedPosted 21 Jul 2026

About the role

DIMENSIONS/SCOPE OF POSITION:

As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the front desk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting.

ESSENTIAL DUTIES/RESPONSIBILITIES:

Check In and Check Out
Cross training in all front office positions
Strong customer service and oral communication skills
Positive attitude
Computer competency and literacy
Multi-tasking and ability to meet deadlines
Team player
Self-motivated
Basic knowledge of insurance

SUPERVISORY RESPONSIBILITIES: Not Applicable.

QUALIFICATIONS:

Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred.

Language Skills: Able to communicate effectively in the English language.

Mathematical Skills: Basic arithmetic skills are required.

Reasoning Ability: Identifies and resolves problems promptly.

Computer Skills: Must be computer literate. Basic computer skills required.

Other Skills and Abilities: Able to listen and respond well to questions and feedback.

Other Qualifications:

•Active Listening - Ability to actively attend, convey, and understand the comments and questions of others.

•Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

•Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

•Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

•Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed

•Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

•Dependability - Follows instructions, responds to management direction; Takes responsibility for