Fraud Detection Team Lead, Marlboro, MA, Hybrid, Full-Time

Schedule

Monday - Friday 8-5 (40 hours)

What You’ll Do

Summary/Objective:

The Fraud Detection Team Leader is responsible for participating in the credit union’s on-going efforts to minimize risk and potential loss by supervising all activities related to fraud control and loss prevention.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coach and mentor direct reports
• Create and facilitate trainings including but not limited to: fraud detection and reporting, red flag programs, ID theft programs, new account opening programs. and new hire fraud/LP training
• Identify, analyze, respond to, and monitor fraud trends and make justifiable recommendations as appropriate to tighten/loosen controls.
• Ensure adherence to the credit union’s Bank Secrecy Act and Identity Theft Programs including the timely filing of all appropriate Suspicious Activity Reports
• Research, resolve, and document any events stemming from process or control weaknesses and breakdowns resulting in potential or actual losses and report them to management
• Assist with internal and external investigations of theft/fraud, and work with necessary departments, law enforcement, and courts as necessary
• Manage working relationships with pertinent vendors (e.g. Red Hawk, Verafin)
• Complete all required Bank Secrecy Act related training annually and maintain an ongoing in-depth knowledge of DCU BSA policies and regulatory requirements
• Perform other duties as assigned

Supervisory Responsibility:

Supervisors Fraud Detection Reps

What You’ll Need

Education and Experience Requirements:

 

•  Minimum of 3-5 years of fraud investigation
• Strong supervisory skills
• Previous experience in the field of financial risk management a plus

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

 

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