Senior Account Manager - Aviation & Aerospace

Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. 

Newfront is building the modern insurance experience. 

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter. 

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most. 

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

SUMMARY: As Newfront continues to grow, we are looking for an organized and consistent candidate who can fit into a small office environment, and support a team of brokers. Our clients offer a steady flow of information that requires attention to detail and accuracy. This role will be reporting to the SVP, Aviation & Aerospace.

This position is a salaried, exempt and full-time role. This is a US based hybrid or remote role, with the option to work from any of Newfront's office locations. Will be considered hybrid if living within 25 miles of a Newfront office location. #LI-Remote

What You’ll Be Responsible For:

• Assist clients and work directly with the underwriter and insured throughout the application, renewal and enrollment process.

• Develop materials for client proposals, presentations, and certificates of insurance.

• Work with insurance brokers and account managers to service clients joining Newfront.

• Draft renewal materials and assist with the coordination of renewal meetings.

• Process certificates of insurance.

• Handle general client service requests.

• Provide additional administrative support to the service teams for new and existing clients.

• Leverage proprietary technology on a daily basis to improve our service offering.

• Perform other duties and special projects as assigned.

Qualifications:

• Minimum of 1 year of insurance brokerage experience, with exposure to Aviation.

• Excellent communication skills: written, public speaking and presentation preparation. 

• Excellent customer service skills, professionalism and tact. 

• Ability to be resourceful, take initiative, solve problems and offer solutions. 

• Works well with others in a fast-paced environment and be responsive to co-workers and colleagues.  Ability to train, delegate, provide oversight and give feedback.

• Adaptability and flexibility to respond to client and team needs.

• Strong time management skills.

• Proficient knowledge and use of Microsoft Office.

• Ability to learn and adopt new technology systems and software applications.

• Strong organizational skills and attention to detail; ability to screen details and identify potential discrepancies.

• Ability to review internal/external deliverables to ensure accuracy.

• Project maintenance skills.

• Basic accounting knowledge.

Preferred Knowledge, Skills and Abilities:

• Aviation insurance experience required.

• Knowledge of Aviation insurance markets is a plus.

Required Certificates, Licenses, Registration:

• Property and Casualty Insurance license required. 

The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $83,200 and $104,000/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benef