Salesforce Intern - Nonprofit Success Pack (NPSP)

Key Responsibilities:

• Assist in maintaining and updating the Salesforce Nonprofit Success Pack (NPSP) platform.

• Support data entry, management, and reporting for donors, campaigns, and fundraising efforts.

• Collaborate with team members to improve Salesforce processes and workflows.

• Troubleshoot and resolve basic Salesforce issues.

• Develop documentation and training materials for Salesforce users within the Foundation.

• Assist with creating dashboards, reports, and automated workflows to support program and fundraising initiatives.

• Participate in strategy sessions to align Salesforce capabilities with organizational goals.

Requirements

• Currently enrolled in or recently graduated from a degree program in Computer Science, Information Systems, Business Administration, or related field.

• Passion for working with nonprofit organizations and an interest in learning about technology solutions for social impact.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to work independently and collaboratively in a remote environment.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Benefits

• Hands-on experience with Salesforce Nonprofit Success Pack (NPSP), widely used in the nonprofit sector.

• How to manage donor relations, track fundraising campaigns, and analyze program data through Salesforce.

• Real-world experience in nonprofit technology integration and data management.

• Exposure to the broader operational needs of a nonprofit organization.

• Opportunity to earn practical skills that are highly sought after in the technology and nonprofit sectors.

• Flexible work schedule (10–15 hours per week).

• Mentorship and guidance from experienced professionals.

• Opportunity to make a tangible difference in the lives of those we serve.

• Letter of recommendation upon successful completion of the internship.