Senior Infrastructure Engineer

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you will be doing

This role requires extensive familiarity with Windows servers and frequently involves user support tasks. Expertise with the Windows operating system and server administration to develop and deploy servers, support day-to-day system performance, and prevent data loss and unauthorized access is required. This role encompasses back-end IT support for business-critical and development-related departments and personnel. As a Senior Infrastructure Engineer, you administer and support core Microsoft, Linux, VMware technologies and Azure resources, install and configure Windows Servers, develop servers and provide support to individual users to ensure that the system works reliably and quickly.

You also manage server virtualization technologies like VMWare Server/ESX and are responsible for implementing, monitoring, and maintaining the instances of the on-prem and cloud infrastructure services and the servers. Knowledge in Application Insights, service principal in Azure, NSG rule, Azure Key vault, DevOps is a must. Providing technical support and guidance to users and other administrators and working closely with other IT departments and vendors to answer technical questions or resolve issues with server performance and access is required. The Senior Infrastructure Engineer also installs and maintains Windows-based programs for end users and help debug applications so that they work with Windows servers, performs System Maintenance activities like review backups, error logs and user-reported errors and identify stable and reliable solutions and monitors performance to reduce interruptions and server crashes. Develop and deploy initiative-taking solutions and setup alerts to ensure system usability across the organization. In addition to this, maintain system security by noticing faults and vulnerabilities within the server’s architecture and provide troubleshooting and support, including on-call rotation, after-hours support.

CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site at our Chicago location, while other days may be remote.

How you will succeed

• Troubleshooting and Technical Skills - Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure all infrastructure management aspects maintain adherence to all regulatory and information security standards and policies.

• Critical Thinker – Create better ways of solving technical problems and not be afraid of challenging the status quo.

• Relationship Management - Build strong relationships and partnerships with technical team members, clients, vendors, and peers. Lead disc