Office Specialist 2, Bilingual English & Spanish Required

Initial Posting Date:

10/13/2025

Application Deadline:

10/28/2025

Agency:

Department of Human Services

Salary Range:

$3,429 - $4,622

Position Type:

Employee

Position Title:

Office Specialist 2, Bilingual English & Spanish Required

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Bilingual requirement English and Spanish

This position requires duties to be completed in both English and Spanish. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test.

Opportunity awaits!

Love helping people and keeping things organized? Join a team that values your attention to detail and your heart for service! Apply today for this Office Specialist 2 and be the connection that helps our communities access vital services.

Summary of Duties

As an Office Specialist 2, you will:

• Provide in-person and phone support to clients and Home Care Workers by answering questions, verifying employment, and offering training on the Provider Time Capture (PTC) system.

• Distribute forms, applications, and instructions, while screening clients for services and scheduling appointments as needed.

• Enter service plan authorizations, manage Home Care Worker payroll, and the Provider Time Capture (PTC) system to ensure accurate and timely payments.

• Process EBT cards, client checks, and medical cards, and reconcile documents in accordance with established policies.

• Maintain accurate records, process incoming and outgoing mail, manage office supplies and equipment, and perform data entry tasks.

• Complete administrative tasks such as voter registration, background checks, and file organization.

• Receipts in monies Client Pay-in repayments/overpayments, Adult Foster Homes fees, processes bank deposits, and follows state agency guidelines for all negotiable documents and funds.

• Support special projects, communicate issues and concern to management, and participate in ongoing professional development opportunities.

Minimum Qualifications

To qualify for this position, you must be bilingual in Spanish and English.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. Or

• An associate degree in any field. Or

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience using a range of software programs or databases to manage multiple tasks and m