Sales Ops Structuring Mgr

SALES OPS STRUCTURING MANAGER

SUMMARY

• The Sales Operations Structuring Manager provides a vital role in Sales Operations team.  They will manage Facility Deal Structuring, Contract SOW Redline Reviews, and inbound tasks to Sales Operations for clarity and appropriate assignment.  This individual will also be expected to function as project manager on critical opportunities as identified and finally will proactively support the review and update of contract service statements of work and proposal scopes.
• This individual will work with Sales, Delivery, Business Solutions Directors, Pricing, Legal, RFP team, Product Management and others in our organization.

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES

• The Sales Operations Structuring Manager will work with all client segments and multiple business units across the organization.  They are expected to provide project management on large or critical sales opportunities, ensure any opportunity tasks submitted are complete and will assign out as appropriate, they will manage the Statement of Work (SOW) redline review process internally and occasionally with clients, and will ensure any custom scoping provided for inclusion in proposals or contracts meets approval with appropriate delivery teams.
• Deal Project Management (20%)
• Provide project management for large ($400K+) / critical opportunities through the pricing, proposal, redline reviews and delivery assurance process.
• Develop and manage those project teams which may include both internal and external resources and business partners coordinating and integrating project activities across operational and functional business lines.
• Define and manage deal risks, contingencies and risk mitigation strategies.
• Identify business stakeholders and effectively communicate project status, activities, etc. - both verbal and written.
• Manage weekly Facility Deal Structuring Call: own agenda, notes, and action items (20%)
• Facilitate follow up meetings with internal team(s) to resolve action items.
• Facilitate one-off Facility Deal Structuring Call(s) as needed.
• Direct the SOW redline review process for assigned deals both internally and externally, ensuring all pricing items are reviewed and approved by pricing via approval process.  Will also work with delivery to provide appropriate counters or acceptance of client redlines via SOW approval process (25%)
• Responsible for management of the Sales Operations inbox and assign readied deals to appropriate owner.  Ensure all required components are included in the Opportunity and task for pricing / legal / proposal / redline review prior to tasking incoming requests to appropriate team. (25%)
• Proactively manage the creation and validation of custom and standard scopes for services. (10%)
• Decision authority
  • The Sales Operations Structuring Manager will have the authority to send tasking back to sales requesting additional information if identified criteria are not met such that pricing / legal / proposal / redline review cannot be appropriately completed based on the initial task submitted

QUALIFICATIONS AND REQUIREMENTS:

• Education/ Certifications/ Experience
  • High School Diploma or equivalent required
  • Bachelor's Degree preferred in one of the following fields; business, marketing or equivalent business degree.
  • 5+ years relevant experience with project management, sales support, contract review required.
  • May consider a combination of relevant experience with educational and other skills and abilities in lieu of educational requirements
• Competencies/ Skills/ Abilities
  • Strong verbal, written and interpersonal skills.
  • Experience with Microsoft Office suite of products
  • Familiarity with systems;  Salesforce, ADP, and other internal transversal process systems
  • Ability to successfully multi task on numerous open items.
  • Experience with process improvement best practices
  • Superior project management and strong financial acumen
  • Strong communication skills / ability to communicate effectively with “C” level.
  • Collaborative negotiator comfortable i