Community Services Manager (Fort Wainwright)

WinnCompanies is looking for a dependable and driven Community Services Manager to join our military housing team at Fort Wainwright, AK.
In this role, you will be responsible for developing robust community services and resident events that ensure high-quality programming, education and enjoyment for residents. You will also work closely with the property management and marketing team.

Responsibilities

• Plan, coordinate, promote, and facilitate the execution of community events.
• Incorporate lifestyle enrichment concepts and guidelines into community programs. Cultivate partnerships with installation, military, and community organizations to provide additional programs and activities. Maintain community services budget.
• Lead or assist the creation of resident communications. Draft newsletters, mass emails, and other resident-focused communications. Generate website and Facebook updates.
• Support the development of resident education resources (survey, safety, sustainability, environmental, etc.).
• Manage or support reputation management program in partnership with marketing team and serve as liaison to property management, maintenance and, leadership to resolve issues and draft appropriate review responses.
• Adhere to company policies and procedures. Attend trainings, workshops, and meetings. Attend special events on nights and/or weekends.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Superb attention to detail.
• Ability to manage multiple assignments and tasks.
• Ability to manage collaborative teams for large-scale projects.

Preferred Qualifications

• Associate's degree.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.  About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,000 team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.  Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, the