Director, Project and Program Management

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary:

The Director of Technical Program Management (TPM) for Infrastructure Products & Services (Infrastructure) within the Global Markets & Product Organization (GMPO) serves as a trusted advisor, partner, and source of leverage to the Infrastructure organization. The Director will help drive and scale cross-functional initiatives, as well as build deep partnerships across the company, analyze nuanced issues, and synthesize data to strategically execute technical program deliverables on time and within budget. The Director will expedite decision-making by distilling complex issues into clear, actionable choices for leadership, bringing structure to complex programs, operationalizing big ideas, and navigating roadblocks to deliver results. They will act as a consultant, assessing challenges and synthesizing input from stakeholders across the organization to drive targeted decisions. They will focus on impact, moving swiftly from one high-value initiative to the next with an eye on business success.

This role requires an individual who collaborates well and is able to drive results through others, building trust-based relationships internally and externally. They will resolve complex situations and manage multiple responsibilities simultaneously, appropriately prioritizing long-term projects with the urgency of immediate demands. The Director needs to demonstrate a deep understanding of Equinix Infrastructure products and services, development processes and operating models, and must possess strong business acumen, communication, research, and data analysis skills.

MAIN RESPONSIBILITIES:

Senior Technical Program Management and Strategic Product Portfolio Planning:

• Lead cross-functional enterprise projects and initiatives, providing technical program management and coordinating efforts among different teams while ensuring project milestones are met on time and within budget. 

• Lead technical program management (TPM) team and oversee critical initiatives with major cross-functional dependencies. 

• Expedite decision-making by distilling complex issues into clear, actionable choices for leadership, bring structure to complex programs, operationalize big ideas, and navigate roadblocks to deliver results.

• Act as a consultant, assessing challenges and synthesizing input from stakeholders across the organization to drive targeted decisions.

• Serve as liaison on technical program management services to the executive leadership team to ensure stakeholder and business alignment. 

• Build and manage a technical program management environment to ensure effective execution of product strategy and enable strong partnership across IPS for delivery.

• Collaborate with the GMPO and Interconnection Program Management Offices (PMOs) to ensure alignment on standards and best practices, and to develop innovative approaches to scale the Infrastructure TPM services.

• Collaborate closely with the SVP Infrastructure Products & Services and chief of staff to identify areas of opportunity for process improvement, strategy development, and overall improved effectiveness and efficiency.

• Work closely with cross functional leaders to track resource allocation and utilization for portfolio projects and provide input to the annual budget planning process on major IPS initiatives and programs.

• Lead the strategic planning and execution of the Infrastructure product portfolio roadmap, ensuring alignment with organiza