Sr. Quality Coordinator

 

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

 

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

 

Position Summary:

 

As the Coordinator, you will play a vital role in our organization, being responsible for the routine submission of samples to QC laboratories. Your exceptional attention to detail will be crucial as you provide daily and weekly updates to Management, ensuring they are well-informed about the status of samples undergoing testing in QC. Additionally, you will effectively communicate any OOS failures to the Quality Analyst for MRB review. Your support to cross-functional teams on lab target releases and facility audits will be invaluable, as you proactively escalate priorities to QC management. Furthermore, you will serve as a key point of contact, corresponding with internal and external stakeholders on behalf of the QC laboratory. We invite you to join our dynamic and collaborative team, where your contributions will be highly valued and your skills will have a significant impact on our success.

 

Key Responsibilities:

 

• Responsible for providing status updates to other departments regarding the submission of samples (R&D, consumer complaints, extended expiration date samples and stability (sample handling and control, data entry, etc). 
• Responsible for assigning and prioritizing incoming sample submissions (i.e raw material, bulk, contract bulk, special samples etc.) on-time delivery within a 24 hour cycle time. Trouble shoots and resolves issues with all parties when sample delivers are delayed. 
• Performs systems (i.e AS-400) transactions in order to release material on a continuous basis. 
• Communicates with appropriate personnel concerning re-sampling and to acquire missing information such as documentation and specification issues. 
• Associate may support and assist the facility during annual audits. 
• Responsible for creating and maintaining reports including but not limited to quality data trending, informational spreadsheets, laboratory log spreadsheets, etc. 
• Reviews certificates of analysis (CoA) from raw material suppliers, QA/QC reports and other quality documents.
• Provides information related to the testing of Customer Complaints as part of the investigation process. 
• Assist Quality Management with the coordination and submission of outside lab samples and results within a 24 hour cycle time. 
• Creates Purchase Orders for the laboratory supplies and manages the receipts and invoices through the iBuy system. 
• Provides training and technical support to the Quality Coordinator group regarding raw material testing requirements and bulk specifications.
• Leads initiative for continual improvement for the team.