Senior Commercial Operations Business Partner (m/w/d)

Role Overview

As Commercial Operations Business Partner (m/w/d), you will bridge the gap between data analytics and sales, acting as a strategic interface within our Commercial Operations team. Your mission is to translate insights from reporting and analytics into actionable recommendations for Sales, support key projects, and drive process innovation. You will play a pivotal role in enabling sales growth, simplifying complexity, and fostering a culture of value creation and transformation.

Key Responsibilities

• Serve as the business partner for Sales, sharing insights from reporting and analytics, and defining, tracking, and implementing concrete actions to enhance sales performance
• Lead major projects as Subject Matter Expert for process and data topics (e.g., master data, pricing structure, SAP interfaces)
• Lead the improvement and automation of external customer reporting
• Collaborate with the Manager Commercial Operations to develop the team into business partners and value creators
• Identify and unlock sales potential through data & analytics, challenge the status quo of existing PowerBI sales reporting, and optimize forecasting and key account planning
• Enable the Sales team to focus on selling by reducing administrative workload through cross-functional process improvements and tool optimization
• Contribute to the simplification and enhancement of pricing, discount, and condition models—internally and for customers
• Challenge customer and sales hierarchies to simplify reporting and pricing
• Support growth initiatives in Germany, especially for core brands DEWALT & STANLEY
• Actively drive transformation and innovation in processes, with a strong customer focus
• Live and promote SBD culture: reliability, accountability, commitment, and proactive change
• Support and act as back-up for the Commercial Operations Manager in the monthly S&OP cycle and weekly Billing Calls, ensuring continuity and reliability in core operational processes.
• Conduct stakeholder analysis across all levels of the Sales organization (Sales Director, Regional Manager, Key Account Manager, Account Manager) to identify pain points and operational blocks.
• Proactively work to eliminate obstacles that prevent Sales from spending more time with customers, thereby supporting our growth journey.
• Collaborate with cross-functional teams to streamline workflows and processes, enabling Sales to focus on value-adding activities and customer engagement.
• Drive continuous improvement initiatives aimed at freeing up resources and accelerating sales performance.

Profile & Qualifications

• University degree in Business, Economics, Analytics, or a related field
• Experience in commercial operations, sales analytics, or business partnering
• Strong analytical skills and proficiency in reporting tools (PowerBI, SAP, Excel)
• Ability to translate data into actionable sales recommendations
• Project management experience and process optimization mindset
• Solution-oriented, proactive, and hands-on approach
• Excellent communication skills, with the ability to drive change, actively listen to challenges from the Sales team, foster collaboration across functions, and manage stakeholders effectively
• Willingness to continuously learn and adapt, including the utilization of AI tools and technologies in daily work to enhance efficiency and decision-making
• Fluent in German and English
• Team player with a passion for transformation and customer focus

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits &