Dealer Casino Games /Supervisor Dual Rate- Full Time (Caesars Atlantic City)

JOB SUMMARY: 

This position is responsible for dealing at assigned table games and ensuring the integrity of the games when functioning in the Supervisor capacity. Provides a friendly atmosphere, while providing excellent customer service.

 

DIRECTLY SUPERVISES: WHEN FUNCTIONING AS A SUPERVISOR: 

Dealer

Dealer Entertainer

 

ESSENTIAL FUNCTIONS 

 

When functioning as a Dealer:

• Performs duties to deal assigned games and conducts assigned game according to established policies and procedures. 
• Exchanges cash for gaming chips according to procedure. 
• Controls the pace of the game and informs the Casino Games Supervisor of any request or unusual play.
• Provides proactive friendly and engaging service at assigned gaming table.

When functioning as a Supervisor:  

• Oversees the operations of assigned area, ensuring compliance with gaming regulations, internal controls and departmental policies and procedures. 
• Supervise the Table Games staff within assigned area and ensure proper procedure is followed by all Dealers under their supervision while ensuring the integrity of the game.
• Verifies all gaming table transactions in supervised area.
• Maintains awareness of activity on games in area of supervision; settles disputes that may arise, escalating issues when appropriate.  Verifies issuance of credit after completion of all authorization procedures.
• Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace.  Directly responsible for customer service objectives. 
• Employees will be evaluated periodically to determine suitability to continue in dual-rate function.
• May perform special assignments for upper management as requested.

 

 

EDUCATION and/or EXPERIENCE: 

Table Games dealing experience with direct dealing experience of the games contained in assigned pit required and supervisory experience preferred. Knowledge of casino rules, procedures, and regulations as applied to the game(s) under supervision. 

QUALIFICATIONS:

• Excellent supervisory, verbal communication and organizational skills
• Strong supervisory skills and must possess demonstrated leadership ability among peers.

WORK ENVIRONMENT:

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. 

 

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

 

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

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