Technical Instructor - Quality Control

Department:

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Pay & Benefits:

Pay of $60.37 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Southwest will help fund your Retirement Savings Plan, which includes a dollar -for-dollar 401(k) Company match contribution up to 9.3% of your eligible earnings**

• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents

• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

• Explore more benefits you’ll love: https://careers.southwestair.com/benefits

As a Technical Instructor for Southwest Airlines’ Technical Operations (Tech Ops) Training Team, you’ll be responsible for designing, developing, and delivering high-impact Quality Control training programs that support our internal Tech Ops Employees, On-Call Maintenance Providers, and Airframe Substantial Maintenance Providers/Designees. You’ll create and revise curriculum focused on system operation, troubleshooting procedures, and specialized measurement tooling, which are all aimed at reducing non-confirmed component failures and enhancing operational reliability. This role also involves developing computer-based training courseware and instructing on all Quality Control-related subjects. As part of the team that powers all Tech Ops training across the organization, you’ll play a key role in equipping our maintenance professionals with the knowledge and tools they need to keep our aircraft safe, our operations efficient, and our Customers flying with confidence.

Additional details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.   

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Provide training to SWA Employees, On-Call Maintenance Providers and Airframe Substantial Maintenance Providers/Designees in accordance with the Maintenance Procedures Manual (MPM)
• Design, develop, implement and revise training curriculums emphasizing system operation and troubleshooting procedures to reduce non confirmed component failures
• Design, develop, and implement special training curriculums to provide authorization of AMTs for critical aircraft maintenance functions
• Develop and operate computer based training courseware
• Provide training required by governmental regulations (i.e. FAA, OSHA, & EPA)
• Provide assistance with aircraft troubleshooting/act as a technical liaison to internal departments or Governmental agencies
• Provides needs assessment and analysis to provide training solutions to operational problems
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Must be able to instruct on all aircraft systems and aircraft maintenance related subjects
• Must possess excellent analytical and organizational skills
• Must be able to read and interpret complex tech