Administrative Assistant, Financial Aid

 

Job Title: Administrative Assistant

Department: Student Financial Services

Campus Location: Main Campus

FLSA Status: Nonexempt/ Hourly

Position Type/ Work Schedule

• Hours per year
• Months per year
• 40 Hours per week (Estimated)

About Us

Set at the foot of the Rocky Mountains, Colorado College is a place where individuals are determined to positively impact the world. The college actively promotes a dynamic and inclusive environment where students and employees of diverse backgrounds, cultures, and perspectives can learn and work together. Here, you are welcomed as a valued member of the community. Colorado College is a place to explore, grow, and thrive.

Job Summary

The Financial Aid Administrative Assistant is a full time position. They will assist the office with administrative work, data processing, and customer service. The Financial Aid office operates mostly in person.

Responsibilities

• Serve as the primary contact for students, families, and visitors; handle inquiries on financial aid and student billing
  policies and procedures; manage office supplies; relay messages to colleagues; provide guidance on student financial
  policies and assist with resolving student account issues
• Assist with student employment and student account questions; assist with student employment and payroll forms intake.
  Receive outside scholarship checks track in PowerFAIDS; support with adjusting student financial aid awards accordingly
  to ensure the student is not over-awarded in compliance with federal and state regulations and institutional policies.
•  Process student advance requests, sibling enrollment verification requests, and outside scholarship enrollment
  confirmation requests.
• Perform the process of data delivery to and from third party systems such as the federal Common Origination and
  Disbursement (COD), federal Central Processing System (CPS), and the US Department of Education. Assist office
  counseling team with reviewing and resolving subsequent ISIR submissions to CC Financial Aid Office.
• Complete PowerFAIDS system QA tasks to keep awarding data and student information accurate. Complete initial
  review of submitted student tax data to ensure that all forms are received. Track receipt of documents into the financial
  aid software system, PowerFAIDS. Organize and maintain complete student records files of documents received by
  upload, email, fax, and post; purge new graduate files and hard copies.
• Develop, manipulate, and analyze large and complex data files using spreadsheets containing sensitive information extracted
  from confidential records; maintain a current working knowledge of state, federal, and college financial aid policies,
  regulations, laws, and industry best-practices; participate in ongoing professional development opportunities as directed.

Minimum Qualifications

High school plus specialized training plus a minimum of four years of related experience; proficient with computer software
programs such as Microsoft Office (Outlook, Word, Excel, PowerPoint), PDF/Adobe, experience using database systems;
excellent organizational skills as well as oral and written communication skills; ability to communicate effectively and
develop positive relationships with people from different cultural backgrounds; proficient in spelling, punctuation, grammar,
and basic business math; ability to think critically and solve problems; good judgment and ability to handle
confidential/sensitive information with discretion; ability to work independently and as part of a team to meet deadlines and
manage multiple demands and competing priorities in a fast-paced and challenging office environment; exceptional customer
service skills; ability to operate standard office equipment

Preferred Qualifications

Bachelor’s degree and/or financial aid experience; knowledge of federal and state student financial aid regulations and institutional policies

Applicants are welcome to apply even if you do not meet the preferred qualifications. We value diverse perspectives and encourage individuals with a genuine interest in the role to submit their applications. 

Other Position Details:

• Does not supervise others
• Position will not drive CC vehicles

Application Instructions

• Application Deadline - last day to submit an application: 11/1/2024
• This position is not eligible for visa sponsorship.  

Anticipated Hiring Salary Range