ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

PARK RANGER SENIOR

AS A
VOLUNTEER COORDINATOR
BUCKSKIN MOUNTAIN  & RIVER ISLAND 
*must be able to work evenings, weekends and holidays*

Job Location:

Address:  5200  & 5476 North US Highway 95, Parker, AZ 85344

Posting Details:

Salary: $20.00 - $22.00 / per hour 

Grade: 17

Closing Date: September 15, 2025

Job Summary:

Under minimal supervision, performs a variety of work activities while providing customer service in the operation of a recreational park; interprets natural features of the area and amenities, for visitors; and ensures public safety by enforcing Park rules and regulations. Operates the ASPT POS system with competence and accuracy, performing reporting tasks as assigned by Park Assistant Manager and Park Manager. Grounds-keeping activities as assigned.

Volunteer Coordination: You will serve as the Volunteer Coordinator for the park under the direction of the Park Manager and the ASPT Volunteer Manager. Duties include the recruitment, on-boarding, scheduling and supervision of camp hosts and local volunteers. To ensure that the program adheres to the requirements and protocols of ASPT. Coordinate human resources and recognition aspects for all volunteers between both River Island and Buckskin Mountain State Park.

Job Duties:

Outdoor recreation & programs:
- Host visitors, help train staff and volunteers, conduct interpretive programs as needed and occasionally represent ASPT to groups. Provide information in response to visitor questions, direction, guidance and concerns of the public.

Customer Service:
- Provides customer service by phone and in person, responds to the publics inquiries about park hours, park fees, accommodations and reservations. Responsible for park representations and decision making in the absence of Park Assistant Manager. Provide supervision and training to Park rangers and volunteers in customer service functions in a manner of upholding ASPT policies and procedures.May lead and assist in training subordinate staff and/or volunteers.

Cash Handling:
- Perform cashier duties at the contact stations/gift shop, collect and account for park fee admissions and store purchases. Serve as a SME for the ASPT POS and reservation systems, supervising and training Park Rangers and volunteers staff.

Public and Staff Safety: -
Promote the safety of park visitors, enforce park rules, protect our park resources, utilize two-way radio communications system. Complete all necessary reports concerning incidents.

Office Policy and Procedure:
- Maintain up to date information and logs on current reservation system policies, ensuring staff and volunteers are current on cash handling and credit card procedures, PCI training, ordering park store merchandise as well as office supplies. Keeping an active log to ensure sales accuracy.

Volunteer Coordination:
- Lead and assist in recruitment, training, scheduling supervision and retention of ASPT volunteers in alignment with the ASPT Volunteer Program and Manual.

Reporting:
- Completes reports regarding activities, transactions and progress to sale activities and volunteer tracking.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Principals and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques and general/natural resources to visitors, and general office procedures.
- Operational knowledge of human resource best practices as they apply to volunteers
- Awareness of professional and personal development techniques in the workplace and volunteer environments