Maintenance Technician

Description

POSITION SUMMARY:

The Maintenance Technician complete work that is assigned to them, review work in process to ensure work and reporting of work timely and accurate, and resolve issues with staff, home owners, and other departments. This position will also collaborate with other department heads to review, set, and achieve company goals and objectives.

ESSENTIAL FUNCTIONS:

• Facilitates high-quality maintenance services, including carpentry, electrical, plumbing, painting, and HVAC systems.
• Follows established methods and procedures to ensure all arrival and departure maintenance tasks are completed in an accurate and efficient manner.
• Adheres to all unit maintenance standards.
• Monitors and maintains all homes and facilities per established standards, including landscaping and refuse/trash areas.
• Accurately completes required documentations: submits to maintenance manager at the end of every shift.
• Promptly follows up on all maintenance requests and concerns reported by maintenance manager, inspectors, guests, and owners.
• Documents and reports all maintenance and safety concerns to maintenance manager in a timely manner.
• Maintains compliance with all company, local, city, state and federal guidelines.
• Maintains a presentable and functioning personal vehicle: follows all safety standards.
• Comprehensive knowledge and skills in property maintenance and repair, including carpentry, electrical, plumbing, painting, HVAC and related activities.
• Strong interpersonal skills, especially communication, attention to detail, and problem solving.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to work a flexible schedule, including some weekends and holidays.

Requirements

EDUCATION & EXPERIENCE:

• High School Diploma and/or GED, or equivalent work experience.
• One year of relevant experience, preferably in the vacation ownership or hospitality industry.

KNOWLEDGE, SKILLS & ABILITIES:

• Adaptability / Flexibility
• Customer Focus
• Interpersonal Communication
• Personal Energy & Enthusiasm
• Results Focus
• Business Expertise / Technical Skill
• Detail Orientation / Accuracy
• Organizing Skills
• Team Orientation
• Time Management
• Reliable transportation and a valid NYS driver’s license.
• Knowledge of the Finger Lakes area is helpful but not necessary.